The Shipping & Receiving Associate is responsible for accurately verifying, documenting, and processing all incoming and outgoing shipments in the Parts Department. This position ensures inventory accuracy, protects company assets, and supports timely customer service by preparing, handling, and transporting parts safely and efficiently.

Essential Duties and Responsibilities:

• Verify and record all incoming and outgoing shipments, ensuring accuracy against bills of lading, invoices, orders, and other records.
• Determine appropriate shipping methods based on knowledge of carriers, routes, and rates.
• Safely pack outgoing shipments using proper protective materials (spacers, fillers, padding) to minimize damage in transit.
• Unpack, inspect, and process incoming shipments; reject or report damaged or incomplete orders and coordinate with shipper to resolve issues.
• Maintain accurate inventory of shipping supplies and reorder as needed.
• Safely operate forklifts, pallet jacks, or hand trucks to load, unload, and move shipments between trucks, docks, storage areas, and workstations.
• Check in and ship dirty cores according to company policy and vendor requirements.
• Complete all required shipping, receiving, and inventory documentation in accordance with company procedures.

Secondary Duties:

• Assist in maintaining a clean, professional, and organized parts department.
• Provide backup support to counter staff and other team members as directed.

Customer Service Responsibilities:

The Shipping & Receiving Associate directly supports both internal and external customers and is expected to:

Ensure shipments are processed quickly, accurately, and with attention to quality.

Communicate clearly and professionally with drivers, carriers, vendors, and coworkers.

Provide timely updates on shipping or receiving delays and take initiative to resolve issues.

Demonstrate respect for customer property and company equipment during all handling activities.

Represent the company with professionalism in appearance, conduct, and communication.

Supervisory Responsibilities:

This position does not have direct supervisory authority. May provide training or oversight for apprentices, interns, or temporary staff as assigned.

Minimum Qualifications:

Education:

• High school diploma or equivalent required.

Experience:

• One (1) year of prior shipping, receiving, or dealership/parts experience preferred.
• Mechanical aptitude required.
• Previous customer service experience preferred.

Knowledge, Skills, and Abilities:

• Ability to read, comprehend, and follow written and verbal instructions in English.
• Ability to use a computer, calculator, and basic business software.
• Ability to learn and operate the company's inventory system.
• Ability to operate forklifts and other material-handling equipment safely.
• Strong attention to detail and organizational skills.
• Professional appearance and demeanor.

Work Environment and Physical Requirements:

• This is a physically demanding position requiring frequent lifting, carrying, and moving of parts weighing up to 70 pounds or more.
• Frequent bending, stooping, standing, and walking required throughout the workday.
• Regular exposure to noise, dust, exhaust fumes, and other shop/warehouse conditions.
• Required use of company-provided uniforms, personal protective equipment (PPE), and adherence to all safety policies.
• May operate forklifts, pallet jacks, or other powered industrial equipment as part of daily duties.

Accountability and Compliance:

• Adhere to all company policies, safety standards, and work rules.
• Report all injuries, accidents, or unsafe conditions immediately to the Parts Manager.
• Maintain accurate records of shipping, receiving, and inventory activities.
• Accept responsibility for punctuality, attendance, and quality of work.
• Participate in training, performance evaluations, and corrective action processes as required.

About Us

Join Nuss Truck & Equipment-recognized as the 2017 American Truck Dealer of the Year-and take advantage of top-tier wages, matched vacation time, a generous hiring bonus, and the security of a premium benefits package. As one of the Midwest's largest providers of both on-highway and vocational trucks, along with world-class Volvo Construction Equipment-including paving products and services-Nuss proudly serves every sector of the transportation and construction industries. Our award-winning sales and service teams bring decades of experience, with many team members delivering exceptional customer care for over 25 years. With ten strategic dealership locations across the Midwest-Rochester, Mankato, St. Cloud, Roseville, Burnsville, Duluth, East Bethel, Monticello (MN), Eau Claire (WI), and Sikeston (MO)-Nuss continues to grow and lead with integrity, service, and expertise.

Other DetailsThe above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.

Nuss Truck & Equipment is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.