Facility Specialist

Super Rink Facility Specialist Position Summary The Facility Specialist is a hands-on leadership position responsible for overseeing the day-to-day operations of the hockey rink during evening, weekend, and special event hours. This position serves as a key point of contact for part-time facility staff and is responsible for ensuring the rink is safe, clean, properly staffed, and ready for practices, games, tournaments, and other activities. The Facility Specialist provides leadership and direction to part-time staff, including Zamboni drivers and front desk attendants, while also assisting with ice operations, facility maintenance, refrigeration plant monitoring, janitorial duties, and tournament operations. This position is ideal for an individual who enjoys working in a fast-paced hockey environment, takes pride in maintaining a well-run facility, and is comfortable leading a team while also being willing to roll up their sleeves and help wherever needed. Essential Duties and Responsibilities Facility Operations Serve as the primary facility operations lead during assigned evening, weekend, and special event shifts.Oversee daily rink operations and ensure the facility is properly staffed, maintained, and ready for scheduled activities.Open, close, and secure the facility as assigned.Monitor activities throughout the building and respond to operational needs as they arise.Serve as a point of contact for staff, coaches, players, parents, officials, and facility users.Assist with routine ice maintenance and communicate maintenance or equipment needs to appropriate personnel.Operate Zamboni and other ice resurfacing equipment as needed.Monitor ice temperatures and refrigeration equipment and report unusual conditions or equipment concerns.Perform routine janitorial duties, including cleaning locker rooms, restrooms, public areas, rink areas, and other facility spaces.Help create a positive and welcoming environment for everyone using the facility.Address routine operational issues and communicate significant concerns to management.Perform other duties as assigned Staff Leadership & Supervision Lead and supervise part-time facility staff, including Zamboni drivers and front desk attendants.Ensure staff understand and follow facility procedures, safety expectations, and customer service standards.Assist with training and onboarding of new part-time employees.Lead by example and maintain a positive, professional, and team-oriented work environment.Monitor staff performance and communicate concerns or accomplishments to management. Develop and maintain part-time staff schedules based on rink programming, practices, games, tournaments, and facility needs. Qualifications Experience operating a Zamboni or similar ice resurfacing equipment is required.Previous leadership or supervisory experience preferred.Knowledge or experience with refrigeration plant operations is an asset.Strong communication, organization, and problem-solving skills.Ability to lead staff while maintaining a positive and approachable attitude.Ability to work independently and make sound decisions during evening and weekend operations.Strong customer service skills.Ability to work effectively in a fast-paced environment.Ability to perform janitorial, ice maintenance, and other hands-on facility duties.Must be available to work primarily evenings, weekends, holidays, tournaments, and other special events. Employment Details Classification: Full-time, salaried, exempt from FLSA overtime regulations (4550 hours per week) Terms of Employment: At-will Compensation: Based on education and experience in the ice arena industry Salary Range: $45, 000 - $58, 000 annually, paid bi-weekly