Customer Service Representative
Menasha Packaging
Location: Lakeville, MN 55044, US
Employment Type: FULL_TIME
Industry: Consumer Packaged Goods Manufacturing
Occupational Category: 51-0000.00 – Production
Posted: Wednesday, 01 July 2026
Valid Through: Friday, 31 July 2026
Job Description
Menasha Packaging is hiring a Customer Service Representative in Lakeville, MN. This is a full-time position, and paying $45,798.00–$68,696.00/year.
- Ensures timely customer specific material setup and proactively manages proofing and material validation timelines forassigned account(s)
- Receives and responds to requested material specification changes and processes appropriate actions
- Submits project changes through internal operating systems as needed
- Ensures timely order entry and proactively manages order timelines for assigned account(s)
- Proactively monitors open projects & orders to advise key stakeholders of possible lead time challenges
- Receives and responds to customer complaints and processes appropriate corrective action
- Supports pricing requests
- Monitors product inventory to assure availability for production and/or distribution to customer; works with managementon disposition of aging inventory
- Prepares purchase orders for outside materials
- Prepares and reviews required business reports
- Helps to monitor the team's overall workload to level load as needed
- Helps to identify and share best practices
- Supports continuous improvement initiatives
- Demonstrates knowledge of Menasha's products and capabilities to align with customer's products and objectives
Education & Experience Requirements
- High school diploma or equivalent required
- Minimum of 2 years of relevant experience required
- Prior display, graphic, and/or contract packaging industry experience preferred
- Experience in ERP platforms and proficiency in Microsoft Excel and SharePoint
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 07/01/2026 19:42:51 • Indexed: 07/01/2026 19:42:51