Summary:

Assist in the day-to-day functions of the accounting department by performing the following duties in an efficient manner. Acts as the liaison between creditors and customers and manages overdue accounts.

Duties:

• B2B daily collections on customer accounts.
• Complete customer lien waiver requests.
• Investigate and resolve customer questions regarding billed invoices in a timely manner.
• Maintain & update customer tax exempt certificates in 3 rd party tax software.
• Maintain customer files, tax forms, and other customer information.
• Complete credit reviews on active customer accounts.
• Process checks and ACH/wire payments received; apply payments in computer system; resolve payment discrepancies; ensure that discounts are taken with provided terms
• Send monthly statements to customers.
• Load invoices on customer websites as required.
• Assist with other duties, tasks, and special projects as assigned or needed.

Knowledge, Skills, & Abilities Required:

• High School Diploma or GED.
• 2-3 years of experience in high volume B2B collections.
• Ability to maintain the highest level of confidentiality.
• Proficient in Microsoft Office
• Experience with Microsoft Business Central is preferred but not required.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a multi-tasked environment.
• Detail oriented.
• Ability to prioritize and organize work.
• Knowledge of liens and lien waivers is preferred.

Physical Demands:

• The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequent sitting, standing, moving, carrying, bending, stooping, turning, twisting are physical demands of the job. The employee may occasionally lift and/or move up to 25 pounds.

Work Environment:

This position requires the dexterity to operate office equipment and to see and hear as necessary for efficient personal communication, including handling customers both on the phone as well as in person.

Equipment Used:

Telephone, personal computer, calculator, copy machine, fax machine, postage machine. Typical office conditions, limited space, privacy. Typical noise level is low to moderate.

Pay Type: Hourly

Min Hiring Range: $23.00 USD

Max Hiring Range: $27.00 USD

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##indelco

Indelco operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.