Inside Sales Representative - East Region

Job Title Inside Sales Representative Reports To Regional Sales Manager Position Location Remote - Regional Alignment Department Sales Position Type Full Time Regular, Benefit Eligible FLSA Status Exempt, Salary Compensation $57, 732 to $71, 466; commensurate with experience Bonus Potential Eligible for Sales Incentive Plan Travel Required Up to 10% - including limited trade shows, on-site meetings or trainings A Little About Us EnviroTech Services is committed to being the trusted partner that keeps roads safe and communities moving. Whether we are providing de-icing products to make winter travel safer or applying technology to reduce dust and improve travel on unpaved roads, our mission is to lead the industry with exceptional service and solutions that make a meaningful impact. We are dedicated to improving the environments in which our customers operate, supporting our business partners, and fostering a workplace where employees can thrive. Every day, we strive to drive progress through environmentally responsible, fit-for-purpose products that address real-world challenges. About Your Role Under the direction of the Territory Sales Manager, the Inside Sales Representative is responsible for driving revenue growth through proactive sales execution and account management within a defined portfolio. This role owns the full sales cycle for assigned accounts, including prospecting, quoting, contract coordination, and customer onboarding. The Inside Sales Representative partners closely with internal teams while leveraging CRM tools and data insights to expand existing relationships, generate new business, and deliver a consistent, high-quality customer experience. Duties and Responsibilities Essential Duties and Responsibilities include the following. Assist with other duties as assigned. Sales & Account Ownership: Owns and grows a portfolio of transactional and growth-oriented accounts by executing proactive outreach, managing relationships, and driving revenue growth through new sales, upselling, and cross-selling opportunities. Pipeline & Revenue Development: Identifies, qualifies, and converts new business opportunities through outbound prospecting, targeted campaigns, and disciplined pipeline management aligned with regional sales objectives. Full Sales Cycle Execution: Manages the end-to-end sales process, including needs assessment, pricing strategy, quote preparation, proposals, contract coordination, order execution, and post-sale follow-up. Customer Engagement & Retention: Builds long-term customer relationships through consistent communication, value-based selling, and ongoing account monitoring to identify risks, opportunities, and retention strategies. Sales Operations & Data Integrity: Maintains accurate customer, pricing, and opportunity data within CRM and ERP systems to support forecasting accuracy, reporting, and strategic planning. Cross-Functional Coordination: Partners with operations, logistics, finance, and credit teams to resolve order, delivery, billing, and account-related issues while ensuring a seamless customer experience. Core Competencies Interpersonal Skills - Exhibits strong skills that allow for interacting and communicating effectively while maintaining empathy, compassion, diplomacy and is able to mediate conflict. Oral Communication and Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; writes clearly and informatively; Edits work for spelling and grammar; Able to read and interpret written information. Ability to communicate with clients or customers. Reasoning and Problem Solving - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems, identify complex problems, and review related information to develop and evaluate options and implement solutions. Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans. Business Acumen - Understands business implications of decisions; displays orientation to profitability; demonstrates knowledge of market and competition; aligns work with strategic goals. Supervisory Responsibilities The position does not have any regular responsibility for overseeing or supervising the work of other team members. Minimum Qualifications Three (3) years of inside sales or account management experience in a dynamic environment Demonstrated success managing a portfolio of customers and driving revenue growth Experience developing quotes, managing pricing, and maintaining accurate CRM data Proven ability to prospect, qualify leads, and convert opportunities into sales Experience communicating product value and guiding customers through the sales process Strong proficiency with CRM systems, reporting tools, and Microsoft Office (Excel and Word) High attention to detail, organization, and ability to manage multiple priorities Excellent communication and relationship-building skills Working Conditions The work environment is primarily an office-based or hybrid setting and includes frequent interaction with customers and internal teams through phone, email, video conferencing, and CRM systems. This position requires prolonged periods of computer use, including viewing screens and using keyboards and pointing devices, as well as frequent verbal and written communication. The role involves managing multiple priorities in a fast-paced environment with regular interruptions and shifting demands. Periodic increases in workload may occur due to seasonal demand, sales campaigns, or business needs. Minimal travel may be required for trade shows, training, or customer engagement. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this role. Position Impact This role directly contributes to revenue growth, customer retention, and regional sales success. By owning customer relationships and executing data-driven sales strategies, the Inside Sales Representative plays a critical role in strengthening EnviroTech Services' competitive position, improving customer satisfaction, and supporting long-term market expansion. Company Benefits Medical, Dental and Vision Insurance options Company Sponsored Life Insurance and AD& D Voluntary Life Insurance and AD& D 401(k) Retirement Savings Plan with 6% Company Match with options to utilize the match through the Thrive program for student loan or emergency savings plans Paid Time Off Accrual Employee Assistance Program (EAP) Tuition and Certifications Reimbursement Programs Eight (8) Paid Holidays Annually One (1) Floating Holiday Annually EnviroTech Services, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.