Account Specialist

Posted: Thursday, 03 April 2025
Valid Thru: Saturday, 03 May 2025
Index Requested on: 04/03/2025 07:47:03
Indexed on: 04/03/2025 07:47:03

Location: Eden Prairie, MN, 55343, US

Industry: Manufacturing - Other
Occupational Category: 11-0000.00 - Management
Type of Employment: FULL_TIME

Emerson is hiring!

Description:

If you are an Accounts Receivable professional looking for a new opportunity, Emerson has an exciting opportunity for you! Based in our Eden Prairie, MN location, you will be assigned a portfolio of customers to work where you will form customer relationships, ensure on-time payment and act as a liaison to the customer on issue resolution. You will play a critical role in ensuring we meet our Accounts Receivable goals.

In this Role, Your Responsibilities Will Be:

  • Review and monitor customer accounts within an assigned portfolio
  • Contact customers regarding outstanding invoices, delinquent accounts, and the verification of customer data
  • Research disputed delinquent account balances and recommend accounts that need escalated collection efforts with the goal of reducing past due dollars
  • Use multiple systems for gathering information related to: AR balances owed, issue resolution and research
  • Work with customers to prioritize clean-up of aged balances, unapplied payments and unused AR credit memo balances
  • Participate in AR review meetings with supported business units/sites
  • Answer inquiries and resolve complex problems
  • Provide exceptional customer service
  • Exercise limited independent judgment and discretion in handling various functional scenarios
  • Actively participate and communicate in team-based work group
  • Follow company practices and policies
  • Research and initiate accounts receivable adjustments within approved authority level
  • Perform clerical duties related to accounts receivable/collections
  • May provide business unit-specific, system or software training for new hires
  • Participate and/or leads continuous improvement activities
Who You Are:
You build the customer relationships. You drill down to root causes to gather relevant information. You stay aligned with goals and stay productive. You know to prepare for unexpected outcomes and try different solutions. You are open to change and continue to learn and experience new opportunities.
For This Role, You Will Need:
  • High School diploma or general equivalency degree (GED)
  • Two (2) or more years business related experience
  • Excellent verbal & written communication skills
  • Knowledge of Microsoft Excel and Outlook
  • Action oriented and results driven
  • Legal authorization to work in the United States
Preferred Qualifications that Set You Apart:
  • Bachelor's degree
  • Collections experience in commercial collections and manufacturing
  • Detail oriented
  • Ability to prioritize and multi-task
  • Introductory credit analysis experience
Our Culture & Commitment to You
Our compensation philosophy is simple: we pay a competitive base salary, within the local market in which we operate, and reward performance during our annual merit review process. The salary/pay range for this role is $48, 000 - $61, 000 annually, commensurate with the skills, talent, capabilities, and experience each candidate brings to the role.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from phenomenal teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Learn more about our Culture & Values.

#LI-BS

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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