The Technical Inside Sales/Customer Service Associate is responsible for delivering detailed product information, handling customer inquiries via phone, and processing orders efficiently. Additional responsibilities may be assigned by the Supervisor or Manager as needed.

Essential Job Functions and Responsibilities:

• Respond to customer inquiries, provide quotes and take customer orders.
• Order and source products.
• Negotiate sales and purchases prices.
• Proactively generate sales and promote company products.
• Expedite backorders and work backlog management report daily.
• Assist with pulling inventory and preparing shipments.
• Assist with customer returns.
• Troubleshoot customer concerns.

Qualifications and Core Competencies:

• Preferred candidate resides in metro Minneapolis, St. Paul, Minnesota or Chicago IL and surrounding areas
• Minimum 2 years of valve/flow control industry or a technical/mechanical background in a sales role.
• Industrial valve experience highly preferred.
• Working knowledge of Microsoft Office Suite, specifically in Outlook and Excel
• Knowledge of supply chain systems preferred.
• Strong attention to detail.
• High School Diploma or GED required at minimum.

Why Work for Us?

At Bray International, we are the leading provider of industrial valves, actuators, and related control products, renowned for our innovative flow control solutions worldwide. Joining our team means becoming part of a company that values excellence, integrity, and collaboration.

What We Offer:

• Competitive Pay Plans
• Comprehensive Benefits: Enjoy industry-leading benefits effective the first of the month after you have worked 30 days, including:
• Medical, dental, vision, and life insurance
• Paid holidays and vacation
• 401(k) plan with matching contributions
• Healthy Work Environment: We provide a smoke-free, drug-free workplace to ensure a safe and productive atmosphere for all employees.
• Career Growth: We are committed to your professional development, offering numerous opportunities for advancement within the organization.
• An Exceptional Company Culture: Bray is a Privately-owned and operated business with over 30 Years of Engineered Excellence

Join Bray International and be part of a dynamic team dedicated to shaping the future of flow control solutions!

Hourly Salary $38.00/HR compensation depends on experience and is negotiable

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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