Transport Technician I

$30.42 - $35.49

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 800 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage - a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You'll Do

As a Transport Technician I, you will be the hands-on expert responsible for the installation, maintenance, and repair of Arvig’s advanced transport and network systems. You’ll work independently to complete service orders and resolve complex trouble calls for fiber networks, commercial voice systems, and data centers. Whether you’re upgrading central office facilities or educating a customer on their new high-speed connection, you’ll ensure every job is done safely and with an emphasis on quality.

• Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers

• Education: High school diploma or equivalent experience is required.

• Technical Experience: 2+ years installing and repairing transport or network equipment.

• System Savvy: Solid understanding of fiber plant design, IP addressing, routers, switches, and various network topologies.

• Customer Service Focus: Exceptional communication skills with the ability to explain technical concepts clearly to both tech-savvy and non-technical customers.

• Licensing: A valid Class D Driver’s License with a clean driving record and a Power Limited Technician License.

Bonus Points If You Have:

• An Associate’s degree (AAS) in telecommunications, networking, computer science, or a related field.

• A basic understanding of managed IT services.

Location

This position is located in New Hope, MN

Schedule

Monday through Friday, 8: 00 am-4: 30 pm with additional hours as required. Must participate in an on-call schedule

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job -we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

• Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
• Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family
• Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) -because your success is our success
• Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
• Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
• Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service -because connected matters

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

EOE/Disabilities/Vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.