Managed Services Engineer

$ 30.88/hr. - $ 36.03/hr.

Arvig: Committed to Service, Dedicated to You

Join one of the nation's largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions -including high-speed internet, TV, phone, and security- to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage - a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference

What You'll Do

As a Managed Services Engineer you'll play a vital role in designing, deploying, and supporting cutting-edge IT infrastructure for a diverse range of clients. You'll consult directly with business owners to understand their needs, recommend tailored solutions, and maintain high-performing, secure, and scalable networks. You'll act as a technical expert and trusted advisor, ensuring uptime, performance, and satisfaction through proactive support and innovative problem-solving. Whether it's configuring a firewall, resolving critical issues, or mentoring sales teams on tech solutions, your work will make a tangible impact every day.

What You'll Bring

• Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally- for yourself, your colleagues, and customers
• Associate's degree in Networking or equivalent hands-on experience
• At least 4 years in an IT support role, with practical troubleshooting and deployment experience
• Valid CompTIA A+/Net+, CCENT, or Microsoft MTA
• Strong grasp of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPNs, etc.)
• Experience with routers, switches, firewalls, Wi-Fi servers, backup, and VoIP systems
• Excellent interpersonal and customer service skills
• Strong written and analytical problem-solving skills
• Ability to communicate complex technical information to non-technical users
• Ability to travel to client sites 2-3 days per week
• Must possess a valid driver's license

Bonus points if you have:

• Bachelor's degree in IT Management or related field
• 2+ years in Managed Services or IP Networking role
• Advanced certifications such as CCNA, CCNA Security, or Microsoft server credentials
• Knowledge of Active Directory and business applications in diverse environments
• Experience managing technical projects from start to finish
• Exceptional troubleshooting skills and a proactive mindset

Your Schedule

Monday-Friday 8; 00 AM to 4: 30 PM

Your Location

Melrose, MN with a hybrid schedule.

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job - we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

• Competitive Pay; Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions
• Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family
• Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP) - because your success is our success
• Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth
• Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals
• Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service -because being connected matters

At Arvig, we're dedicated to creating an environment where you can grow, feel valued, and build a future you're proud of. Join us and enjoy benefits designed with you in mind!

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

EOE/Disabilities/Vets

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.