HPBX Technician

$27.63 - $34.00

Arvig: Committed to Service, Dedicated to You

Join one of the nation’s largest independent broadband service providers! At Arvig, we deliver leading-edge broadband and telecommunications solutions—including high-speed internet, TV, phone, and security—to residential and business customers across Minnesota and beyond.

Our success is driven by a team of nearly 900 talented employees who embody our core values: ownership, engagement, efficiency, and knowledge. We believe our people are the driving force behind everything we achieve, and we foster a culture built on courage, humility, open-mindedness, integrity, respect, and safety.

At Arvig, our goal is clear: to provide exceptional service and reliable solutions, backed by the latest technology, in an environment where employees can thrive in growth and opportunity.

Discover the Arvig Advantage—a workplace where you can bring your whole self, feel a true sense of belonging, and see your skills, ideas, and ambitions make a meaningful difference.

What You’ll Do

As an HPBX Technician you’ll lead the installation, provisioning, repair, and maintenance of hosted services and telecom equipment. You'll mentor junior technicians, direct project tasks, and ensure service quality from start to finish. From structured cabling to customer support, you’ll play a key role in ensuring systems run smoothly and efficiently. You’ll also participate in the on-call rotation and troubleshoot legacy systems when needed—all while modeling safety, professionalism, and leadership.

Qualifications

What You'll Bring

• Commitment to Safety: A strong dedication to maintaining a safe environment -both physically and mentally -for yourself, your colleagues, and customers
• 5+ years of experience installing and supporting hosted or legacy telecom systems
• 3+ years of experience configuring and provisioning hosted or premise-based systems
• 1 or more years of demonstrated experience on project leadership and independent working
• Practical knowledge of legacy PBX, and broadband products and services
• Valid Class D Driver's License with acceptable driving record
• Power Limited Technician License
• Strong troubleshooting, customer service, and communication skills
• Ability to manage multiple tasks independently and adapt to new technologies

Bonus points if you have:

• AAS degree in Telecommunications or related field
• Additional experience with legacy PBX systems
• 3+ years of experience in a leadership or mentoring role
• Broader telecommunications or network knowledge

Your Schedule

Monday-Friday, 8: 00AM-4: 30PM; it is required to frequently work outside of normal business hours to meet the demands of the customer.

Location

On site: New Hope, MN

Experience the Benefits of a Career with Arvig

At Arvig, we offer more than just a job—we provide a foundation for a fulfilling career, supported by benefits that empower you to succeed both professionally and personally.

• Competitive Pay: Start with a strong, competitive wage that reflects market standards, with opportunities for pay increases based on your performance and contributions.
• Comprehensive Insurance Coverage: Protect what matters most with robust health, dental, vision, and life insurance plans for you and your family.
• Financial Security: Plan confidently for the future with our 401(k) program and the added advantage of our Employee Stock Ownership Plan (ESOP)—because your success is our success.
• Company vehicle.
• Work-Life Balance: Prioritize your well-being with generous paid time off, holidays, and educational reimbursement opportunities to support your growth.
• Clear Career Pathways: Explore visible career paths across the company, designed to help you grow, advance, and achieve your professional goals.
• Exclusive Perks: Enjoy company service discounts and FREE internet at your primary residence where Arvig provides service — because staying connected matters.

At Arvig, we’re dedicated to creating an environment where you can grow, feel valued, and build a future you’re proud of. Join us and enjoy benefits designed with you in mind!

Drug test

Please note: Arvig is unlikely to offer H-1B sponsorship due to limited H-1B visa availability.

EOE/Disabilities/Vets

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.