Booker

Location: Village Ford Dearborn, MI Hours: Full-Time | MondayFriday, 7: 30 AM 4: 30 PM Pay: $35, 000$45, 000/year (based on experience) Perks: Full benefits package, training support, and a front-row seat in the action What You'll Be Doing: Love details, numbers, and making sure everything behind the scenes runs smoothly? You might be our next Booker. In this role, youll handle warranty claims, track factory reimbursements, and keep all our service paperwork in line all while jumping in to support the team when things get busy. This role is key to our dealerships rhythm. Youll work closely with the office manager, service director, HR, techs, and advisors to make sure things flow from repair order to reimbursement and everything in between. Your Day-to-Day Might Include: Processing warranty claims (youll be the go-to expert on factory requirements) Tracking returns and credits Following up on unpaid or rejected claims and appealing when necessary Filing and adjusting claims Backing up roles like cashier and rental desk during busy seasons or time off Training coworkers on billing processes through the full repair order lifecycle Monitoring the register and daily reconciliation Attending team meetings to help everyone stay aligned on warranty requirements Why youll love this role: No weekends enjoy a MondayFriday workweek Solid pay and performance recognition? Full benefits package: Medical, Dental, Vision, 401(k), PTO, long and short-term disability, accident, critical illness, pet insurance, identity theft protection, and paid holidays. Career growth and mentorship from experienced team members A tight-knit team that supports and values your expertise