Operational Support Specialist

Posted: Friday, 19 September 2025
Valid Thru: Sunday, 19 October 2025
Index Requested on: 09/19/2025 19:43:51
Indexed on: 09/19/2025 19:43:51

Location: Grand Rapids, MI, 49546, US

Industry: Banking
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

UNITED BANK OF MICHIGAN GROUP is hiring!

Description:

Responsible for the activities involved in coordinating and processing daily procedures to support the data processing area of United Bank.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

As a full-time employee of United Bank, you would join an outstanding, supportive culture of employees. You would also gain several attractive benefits, including the following:

  • Paid vacation, and Earned Sick Time (ESTA);
  • Health, dental, vision, and life insurance;
  • Long and short-term disability;
  • 401(k) retirement plan with company match;
  • Education reimbursement;
  • Wellness opportunities;
  • Training and development opportunities;
  • Pay for performance;
  • Promote from within philosophy;
  • Bank products and services;
  • Veteran friendly employer.

We have an excellent opportunity for a full-time Operational Support Specialist at our Corporate Office in Grand Rapids, MI. United Bank is searching for driven individuals who are extremely detailed and focused on accuracy. Whether you have several years of experience or are new to the banking industry, we would love to help you achieve your personal and professional goals.

The Operational Support Specialist position is a fundamental position at United Bank. Ensures daily report processing is completed and other daily tasks associated with Image Archive system including the production of customer account statements and notices, and index image documents for records retention. Assist with troubleshooting issues and provide specific application support for core system applications. This position is also responsible for user administration for various core applications and managing records retention for the bank. Responsible for areas of compliance as it relates to retail and branch operations. Undertakes special projects relating to departmental services as assigned. This position requires a high level of attention to detail and the ability to handle various banking operations efficiently.

This position requires:

  • Bachelor’s degree (B.A.) from four-year college or university; or 2 years of related experience and/or training; or equivalent combination of education and experience;
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations;
  • Strong written and verbal communication skills;
  • Advanced computer skills and 10-key calculator skills;
  • General working knowledge of Microsoft's applications and operating systems, network ideology and troubleshooting skills;
  • Utilizing hands & arms;
  • Ability to talk & hear.

United Bank of Michigan is proud to be an Equal Opportunity and Affirmative Action Employer, and to have an inclusive culture to promote and ensure equal opportunity decisions regardless of race, color, gender, disability, sexual orientation, gender identity, veteran status or any other legally protected status.

If you require an accommodation to apply to this position, please call (616) 559-4526, or email careers@UnitedBank4U.com. This contact information is for accommodation purposes only.

Benefits:

Please see the job description for benefits.

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