Process and Software Consultant - Retrofit
TGW Systems Inc
Location: Grand Rapids, MI 49501, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 49-3023.00 – Installation, Maintenance, and Repair
Posted: Tuesday, 08 September 2026
Valid Through: Thursday, 08 October 2026
Job Description
TGW Systems Inc is hiring a Process and Software Consultant - Retrofit in Grand Rapids, MI. This is a full-time position.
The Retrofit Process and Software Consultant supports the LTS Sales team in the competitive effort to win profitable business by ensuring that the TGW solutions produced are able to be implementable and operable under a potential clients existing Warehouse Control System (WCS) and Warehouse Management System (WMS) environment. This position first interfaces with the customers Project Lead, IT, and Operations teams to thoroughly analyze current distribution processes in the customers facility and then utilizes the analysis to ensure the projects viability and optimality for proper upgrades and enhancements. DUTIES AND RESPONSIBILITIES Visits TGW customer sites to understand current operating environments. Provides software and IT responses for RFIs, RFPs, IT assessments, and proactive customer requests on contracts and concept plannings. Participates in prospect calls, design meetings, and review sessions. Collaborates with prospects' IT and software organizations. Develops process maps, detailed requirements, and feature set documents. Creates WCS/WMS scope split documents. Collaborates on software designs with the software integration team and IT infrastructure designs with internal IT. Provides input for software cost estimates and assists in developing proposal documentation. Collaborates in hand-over to the software integration team and with retrofit solutions design and application engineering teams. Reads and analyzes RFPs, validates data analysis, PPT slides, and proactively adjusts customer contracts and concept plannings accordingly. Provides input for simulation definitions and results evaluation. Participates in WCS to PLC integration designs and realization design sessions with clients. Reviews and provides input to the software functional specification document. Performs additional duties as assigned.
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 09/08/2026 18:16:49 • Indexed: 09/08/2026 18:16:49