Service Technician - Security Systems

JOB OVERVIEW The Commercial Service Technician will be responsible for a variety of tasks including but not limited to ongoing maintenance and testing of security and fire alarms, access control, and CCTV systems. Travel is required for this position. You will travel to client locations when equipment is down. The Commercial Service Technician reports to the Service Manager and serves as a member of the Operations team. This position supports the needs and activities of supervisors/managers and must be able to display a friendly and helpful attitude while working with fellow associates and clients. DUTIES AND RESPONSIBILITIES The primary responsibility of this position is to perform several duties pertaining to the service and testing of low voltage cabling, and security and fire alarms, access control, CCTV systems. Know how to read schematics, layouts, and floorplans to complete repairs.Run wiring and circuits, install hardware, and attach electrical wires.Inspects and tests systems, batteries, and electrical wiring; adjusts and repairs as required.Replaces malfunctioning hardware when necessary.Ensures systems comply with electrical and fire codes.Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.Build and wire network racks for equipment.Feed cables through access holes, roof spaces, and cavity walls.Position and terminate cables, wires, and strapping.Mount and fasten control panels and other security equipment, including but not limited to camera equipment and access control equipment.Explains and demonstrates system function and operation to end users.Evaluate, diagnose, and troubleshoot products and systems, and perform repairs as necessary.Prepares written reports and documentation of service.Request equipment and supplies for the purpose of maintaining inventory and completing assignments.Attend meetings, workshops, training, and seminars for the purpose of furthering information required to perform job functions.Keep informed of new products and developments.Performs other related duties as required. EDUCATION AND EXPERIENCE High school diploma or equivalent required.Vocational/technical school training highly preferred; on-the-job training may be provided.Two years of related experience preferred.Extensive knowledge of security and fire alarm systems and installation. QUALIFICATIONS You must be motivated, engaged, ambitious, and looking to build a long-term career. You must be prepared to work as part of a team, acting quickly and professionally as you respond to urgent, potentially stressful situations. You must also display excellent verbal and written communication and interpersonal skills as you will interact with a variety of clients, and staff in addition to external visitors. Please note: Hire for this position is contingent upon the successful completion of a thorough background check, including criminal, motor vehicle, education history, previous work experience/references, and a drug screen. The minimum requirements to become a Commercial Service Technician are as follows: US Citizen or Permanent Resident.Able to provide proof that you are eligible to work in the US.Must have a valid drivers license.Speak, read, and write English.Strong listening, organizational, oral, and written communication skills for multi-tasking effectively.Be able to pass a background investigation.Be able to pass a drug screen.Excellent written and verbal communication skills.Excellent interpersonal skills and attention to detail.Excellent organizational and time management skills.Work effectively with limited supervision.Proficient in Microsoft Office Suite or similar software.Strong analytical and problem-solving skills.Well-organized with a customer-oriented approach. PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Prolonged periods of standing, kneeling, bending, and climbing.Ability to work from various heights including ladders, lift trucks, rooftops, and mechanical lifts.Physically able to service system hardware and wiring.Must be able to move up to 35 pounds at a time.