Position: CLINIC ASSISTANT

BEDHD is seeking a full-time Clinic Assistant position based out of Charlotte, MI. Enjoy a well-supported work environment where your work will directly make a difference to improve community health.

If you are a looking for an opportunity to be involved in public health and want to make a difference in the community helping people stay well, this is a great opportunity for you!

In the Clinic Assistant role, you will have the opportunity to:

• Communicate in person and over the phone to answer questions, provide information on eligibility by gathering background information; also assists in the completion of various forms and applications.

• Respond to patient inquiries regarding lab results, medications, and related areas, or refers to provider.

• Maintain and update client's record.

• Conduct quality control check tests on equipment.

• Set up exam room, gather supplies and materials; ensure equipment is in proper working order. Sterilize and disinfect laboratory equipment. Clean exam rooms according to established protocols.

• Provide intake service for programs. Coordinate initial interview, screen for insurance coverage, answer questions regarding departmental procedures and requirements, program requirements, scheduling information, and other activities.

• Document information in external and internal databases

• Assist in resolution of issues associated with client interactions with service providers.

• Provide program outreach activities.

Ideal candidates will possess:

• High School Diploma or equivalent

• Two (2) years of experience in a clinic or lab setting, preferred

• Ability to manage multi-line phone system and emails

• Ability to operate testing, diagnostic, and lab equipment

• Excellent interpersonal skills and the ability to interact in a positive and professional manner

• Familiarity with medical terminology and ability to read and understand a medical chart and labs a plus

• Proficient in Microsoft Office, including Word and Excel

• Strong data entry skills

• Ability to travel using personal transportation, as needed

• High level of confidentiality required

This position receives health insurance first of the month after your hire date, 100% employer paid dental & vision, paid time off, paid parental leave, tuition reimbursement opportunities, professional development opportunities, and more! BEDHD is also a Federal Public Loan Forgiveness Program eligible employer.

Barry-Eaton District Health Department is an Equal Opportunity Employer.