The anticipated annual salary range for this position, at the time of posting, is outlined below. Estimated pay ranges that are provided on various social media sites are not representative of NORR's range for this position. Compensation is based on individual education, qualifications and experience.

We also provide our employees with a comprehensive benefits package. Our offerings include medical, dental, vision and life insurance. Short and long-term disability insurance and a 401(k)-retirement savings plan with employer contributions are also part of our total rewards. To support your well-being, we offer access to Wellness and Employee Assistance Program (EAP) programs.

This role reports into the above mentioned office, however NORR offers all of its employees the opportunity to work either from home, from a NORR office or even from a remote location. The choice is yours.

NORR is an employee-owned global architecture and engineering firm. Our multi-disciplinary team of 800 professionals is active in 12 market sectors across Canada, the US, UK and UAE. Design thinking is a cornerstone of our purpose as it has for more than 85 years. We push the boundaries of what is possible to support people and the planet.

NORR is at the forefront of innovative national and international retail design. We have a proven track record of designing vibrant and commercially viable retail environments that enable product sales and deliver maximum value per square foot. We work in collaboration with major brands to develop a retail experience that embraces consumer trends, technological advances and business imperatives through connected online and in-store (phygital) design.

Learn more about our Retail Portfolio.

As a Studio Manager you will be responsible for the overall business success of the Retail studio. You will manage staffing levels to ensure resources are available for projects at the right time. You will also review project work within the Retail studio for technical excellence, on time delivery and financial success. You will contribute to the office’s annual operating budget, based on the Studio’s revenue forecasts and growth objectives. You will report on their results on a regular basis to senior management and make adjustments throughout the year as necessary. As a Studio Manager, you will lead by example, provide mentorship to staff and have administrative and HR duties to perform on your staff’s behalf. You will also be involved in billable project activities where required to optimize full use of their time.

Duties and Responsibilities

Client Management

• Participates in business development through personal and new client contacts; may provide input to proposals and presentations
• Monitors level of service given to clients; analyzes trends and makes changes as required to ensure exemplary delivery

Project Management

• Leads planning and scheduling of all Studio projects to prioritize activities and allocate resources consistent with project needs and objectives
• Assists or determines project budgets, work plans and deliverables to fully plan project execution
• Participates in monthly project reviews to analyze performance, profitability and risk

Project Delivery

• Attends meetings with project managers as necessary and liaises with various stakeholders to determine project criteria, deliver presentations, coordinate resources and provide information as requested
• Shares expert knowledge of current design techniques, building systems, code analysis and construction methodologies to improve the skills of the Health Sciences studio and to ensure they are implemented on project work
• Routinely reviews work for general conformance to design, technical and quality requirements

Operations

• Develops, implements and manages an annual operating plan for own Studio; reviews and updates plan on a monthly basis; strategizes and modifies plan moving forward to suit changing conditions
• Balances project workloads with requirements to ensure the financial health of the Studio

Staff Management

• Oversees workloads and provides staff supervision to ensure that work is done accurately, efficiently and complies with policies, procedures and standards as well as best working practices
• Reviews safety requirements for field work and ensures that staff are trained in accordance with local health and safety regulations
• Takes responsibility for succession planning within own area
• Conducts annual bonus and salary reviews for all direct reports; analyzes and makes recommendations for all staff within the Studio in accordance with the budget, and makes recommendations for promotions, where appropriate
• Encourages productivity, innovation, teamwork, and a high level of professionalism within own discipline; leads by example

Required Skills

• Have successfully completed related post-secondary education
• Knowledge in Architectural design and presentation; intermediate M& E, structural building systems, permit and building codes
• Technically advanced in architectural or engineering systems and design
• Registered with a relevant professional architectural association is an asset

Required Experience

• 15+ years of prior experience in a supervisory/leadership role
• Managing architectural staff
• Salary Range: $120, 000.00 - $170, 000.00 /annually