Customer Service - L1
Kaiser Studio
Location: Troy, MI 48007, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 43-4051.00 – Office and Administrative Support
Posted: Monday, 27 July 2026
Valid Through: Wednesday, 26 August 2026
Job Description
Kaiser Studio is hiring a Customer Service - L1 in Troy, MI. This is a full-time position.
Core Responsibilities: Answer inbound calls and emails from customers; provide accurate and courteous responses Process order inquiries, changes, and customer issues using Kaiser Studio's computer systems Document all client interactions accurately in the CRM or order management system Escalate unresolved issues to Level 3 associates or the Customer Service Lead Maintain professionalism and composure in all client interactions Qualifications: Minimum 2 years customer service experience required; full training provided Strong verbal communication skills and a professional phone manner Comfortable with basic computer systems and data entry Patient, empathetic, and solutions-oriented
Education Requirements
high school
Skills
Please see the job description for required or recommended skills.
Benefits
Please see the job description for benefits.
Index requested: 07/28/2026 02:52:06 • Indexed: 07/28/2026 02:52:06