43221 - Nurse Care Manager

The Nurse Care Manager provides culturally competent, trauma-informed care to consumers through assessment, care coordination, advocacy, and person-centered planning. Under the direction of the Supervisor of Integrated Health Services, this role coordinates medical, behavioral health, and community services to ensure timely, appropriate, and goal-oriented care. The position supports the LifeWays Substance Use Disorder Health Home (SUDHH) model and upholds LifeWays' mission, vision, and values. Key Responsibilities Engage consumers with empathy, professionalism, and a non-judgmental approach Conduct assessments, reassessments, and person-centered service planning Coordinate referrals and care within and outside the provider network, including Outpatient Psychiatry Collaborate with psychiatrists, primary care providers, specialists, and community partners Monitor caseloads and ensure ongoing medical necessity and appropriate levels of care Support transitions across levels of care and life stages Assist with crisis and after-hours planning Provide services in person, by telehealth, and by phone Perform care management functions for the SUDHH program