Responsibility Summary:

The Inside Sales Specialist is responsible for managing house accounts and supporting overall sales growth by proactively identifying new opportunities, maintaining strong client relationships, and delivering excellent customer service. This role includes generating and qualifying leads, managing a pipeline of opportunities, preparing quotes, and ensuring accurate data entry into CRM systems. The Inside Sales Representative collaborates closely with internal teams, suppliers, and Territory Managers to deliver effective solutions and technical support tailored to client needs, while also supporting broader branch and corporate initiatives.

Specific Duties and Responsibilities:

• Safely complete all job duties in compliance with company safety policies and procedures.
• Proactively contact prospective clients using internal resources and sales tools to generate qualified leads.
• Manage a robust pipeline of opportunities with a focus on conversion, utilizing CRM tools to track and follow up on activity.
• Build strong relationships with clients by understanding their business objectives and aligning products and services to meet their needs.
• Maintain and grow existing accounts through targeted retention and engagement efforts.
• Provide timely and accurate quotes using the company's business systems.
• Assist with product cross-referencing and standardization to minimize excess and obsolete inventory.
• Leverage technical knowledge of filtration products to support clients and provide value-added solutions.
• Collaborate with Territory Managers, manufacturers, and suppliers to support the sales cycle and ensure customer satisfaction.
• Accurately document all customer interactions and maintain detailed records within the CRM system.
• Respond to customer inquiries with professionalism and product expertise.
• Stay informed on product offerings and industry trends through continuous learning and self-study.
• Support branch and corporate initiatives related to sales, customer support, training, and marketing efforts.
• Use sales reports and CRM analytics to manage assigned accounts effectively and identify growth opportunities.
• Comply with all company policies, procedures, and best practices.

Supervisory Responsibilities: None

General Qualifications:

• Keen customer focus
• Proficiency in Microsoft Office, Outlook and Excel
• Technical expertise related to product and service

• Solid organizational and prioritization skills

• Effective time management skills with demonstrated sense of urgency.
• Strong analytical abilities

Specific Demonstrated Capabilities:

• Tenacious with strong follow-through skills and attention to detail
• Confident, competitive, and driven to succeed
• Effective cold-calling and client-management skills
• Excellent computer skills, including MS Office and internet navigation
• Strong organizational skills with excellent time management
• Ability to achieve and exceed monthly individual and team sales goals
• Ability to learn technical information quickly and thoroughly
• Team player and career-minded
• Bilingual skills, particularly Spanish, a plus
• Professional demeanor with high level of integrity and discretion
• Self-starter with strong attention to detail
• Results oriented professional with good analytical skills

Experience & Educational Requirements:

Minimum 4 years prior inside sales experience preferred

Bachelor's degree preferred

High school diploma or equivalency required

Interpersonal Skills:

• Excellent oral communication skills with engaging phone abilities
• Professional demeanor
• Concise communication skills
• Strong command of the English language
• Ability to communicate effectively with associates at all levels of the organization

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; utilize ladders with a weight capacity of 250 lbs. or less, balance; stoop, kneel, crouch or crawl; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

Office environment

Onsite Fulltime

Travel Requirements :

Minimal travel required.#totalfiltration

Total Filtration Services operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.