Job Description – Quality/Process Engineer

Department

Engineering

Reports to

Engineering Manager

Summary

Supports and promotes plant wide quality improvement efforts while designing, developing and evaluating integrated systems of the manufacturing process.

Job Duties

• Manage customer issues including disputing NCT’s and RMA’s
• Effectively engage in positive customer relations
• Support the implementation of change overs and new product launches.
• Review customer testing requirements and ensure that systems are in place to meet them
• Work with suppliers to ensure testing requirements are being met and oversee PPAP process
• Ensure production is producing quality product to specifications
• Support upkeep of the calibration system: Maintain records, ensure gages and equipment are calibrated within required time
• Provide support onsite to customer/suppliers as needed
• Support manufacturing in the development of training and development: job instructions, procedures, visuals
• Document all activities as required
• Provide support and maintain compliance with all company guidelines, International Quality Standards (ie ISO, IATF, etc.) and all applicable government regulations and standards
• Perform additional assignments per manager’s direction
• Advise on improvements in tracking and reporting procedures
• Perform quality control data analysis
• Champion continuous improvement initiatives, layered process audits, PLM’s and lessons learned
• Develop and support 5S initiatives

Requirements

• Preferred 3-5 years of related work experience
• Knowledge of production process, machines, tools, including design and uses
• Strong organizational skills
• Strong communication skills (both verbal and written)
• Proficiency with database applications and administration systems, specifically Microsoft Office and the use of statistical software
• Ability to work effectively alone and prioritize
• Must be a highly motivated, service and team-oriented individual with an attention to detail
• Enthusiasm for challenge and new initiatives are prerequisites
• Strong analytical ability
• Supervisory and interpersonal skills are required
• Troubleshooting ability is required
• Strong decision making and problem-solving skills
• Demonstrated good internal and external customer service skills
• Good presentation skills
• Ability to manage multiple projects
• GDT/Blueprint reading
• Engineering specifications and understanding
• Knowledge of the requirements of TS16949 and ISO14001
• Knowledge and execution experience of APQP, PPAP, PFMEA, Control Plans, and Process Flow
• Proven ability to create and execute project plans that have achieved the identified targets.
• Excellent planning and organizational skills
• Effective verbal and written communication skills
• The ability to produce succinct reports/presentations to communicate status of assigned projects/tasks
• Strong leadership abilities, able to lead effective meetings
• Quality Control background including problem solving and root cause analysis would be beneficial
• Sound technical background (hands-on) with logical deductive reasoning approach
• Exceptional organizational abilities with task prioritization, multi-tasking, use of timelines and time management techniques

Working Conditions

• Some travel may be required.
• Manual dexterity required to use desktop computer and peripherals.
• Ability to physically implement designs.
• Overtime as required.
• Weekend work may be required.
• May be exposed to hazards associated with manufacturing.

This job description is not inclusive. The duties, experience, functions, and any other descriptions herein may be changed at any time and other duties may be assigned as necessary. The company reserves the right to add, delete, or otherwise alter these responsibilities when and as necessary.