Customs Compliance Manager

Posted: Tuesday, 23 September 2025
Valid Thru: Thursday, 23 October 2025
Index Requested on: 09/23/2025 14:17:42
Indexed on: 09/23/2025 14:17:42

Location: Troy, MI, 48083, US

Industry: Automotive Sales and Repair
Occupational Category: 13-1041.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Flex-N-Gate is hiring!

Description:

Summary

The Customs Compliance Specialist is responsible for performing customs compliance-related duties on a professional level and works closely with the Director of Logistics & Customs, corporate logistics staff, plant-level logistics management and staff, as well as plant and corporate finance.

Job Duties

  • Manage the relationship with Flex-N-Gate’s Canadian and U.S. Customs brokerage offices, with focus on adherence to SOP
  • Oversee a small team of associates monitoring day to day clearance activities, including classification and compliance tasks
  • Monitor clearances and work with FNG brokers to ensure accuracy of entries.
  • Coordinate / maintain the part database that drives proper classification of materials imported to or exported from the exported from the US/Canada by Flex-N-Gate
  • Assist with the tracking of and responding to inquiries from US and Canada Customs offices.
  • Assist plants and additional members of the logistics team with classification of materials for shipping.
  • Review and provide professional opinions on policies and practices associated with trade agreements.
  • Assist Canadian plants with the management of GST payments and the required Statement of Account process managed through the Canadian brokerage office.
  • File disputes of US / Canadian customs claims or penalty actions when appropriate in conjunction with outside counsel when required
  • Develop and provide training to Flex-N-gate plants in matters of custom rules, regulations and document preparation, etc.
  • Work together with Information Systems to develop and roll-out systemic tools to support creating uniformity of customs practices across all FNG operations where practical/feasible.
  • Monitor changing legislation and government action, recommending courses of action to mitigate the financial impacts on FNG operations and international trade;
  • Provide support to Purchasing through evaluation of INCO terms and customs costs as it impacts the landed cost of purchased components.
  • Other duties as assigned


Requirements

  • 10+ years verifiable experience in a manufacturing setting with customs operations and compliance responsibility OR if in a brokerage setting, with direct client interaction with automotive clients.
  • Experience in US Customs ACE systems, including reporting, preferably as a system administrator
  • Bachelor’s Degree preferred
  • Certifications in Compliance or Trade Specialist
  • US Customs broker license not required but a plus
  • Strong working knowledge of US Customs laws
  • Minimum ten years’ experience in customs rules, regulations and compliance management;
  • Mastery of Microsoft Excel, including use of pivot tables to analyze and present data.
  • Ability to read, write and speak English effectively
  • Basic mathematical skills
  • Strong organizational skills
  • Strong both written and verbal communication skills, with focus on ability to generate effective executive summaries of key data and customs actions
  • Proficiency with database applications and administration systems, specifically Microsoft Office and SharePoint.
  • Ability to work effectively alone and prioritize
  • Must be highly motivated, service and team-oriented individual with an attention to detail
  • Ability to effectively present information to top management, public groups and associates
  • Enthusiasm for challenge and new initiatives are prerequisites
  • Strong analytical ability
  • Demonstrated good internal customer service skills
  • Ability to manage multiple projects
  • Detail oriented
  • Good computer skills

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Requirements

  • High School Diploma/GED
  • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
  • Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
  • Strong organizational and time-management skills
  • Strong interpersonal and communication skills (both verbal and written)
  • Proficiency with database applications and administration systems, specifically Microsoft Office

Benefits:

Please see the job description for benefits.

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