Customs Compliance Manager
Posted:
Tuesday, 23 September 2025
Valid Thru:
Thursday, 23 October 2025
Index Requested on:
09/23/2025 14:17:42
Indexed on:
09/23/2025 14:17:42
Location:
Troy, MI, 48083, US
Industry:
Automotive Sales and Repair
Occupational Category:
13-1041.00 - Business and Financial Operations
Type of Employment: FULL_TIME
Flex-N-Gate is hiring!
Description:
Summary
The Customs Compliance Specialist is responsible for performing customs compliance-related duties on a professional level and works closely with the Director of Logistics & Customs, corporate logistics staff, plant-level logistics management and staff, as well as plant and corporate finance.
Job Duties
- Manage the relationship with Flex-N-Gate’s Canadian and U.S. Customs brokerage offices, with focus on adherence to SOP
- Oversee a small team of associates monitoring day to day clearance activities, including classification and compliance tasks
- Monitor clearances and work with FNG brokers to ensure accuracy of entries.
- Coordinate / maintain the part database that drives proper classification of materials imported to or exported from the exported from the US/Canada by Flex-N-Gate
- Assist with the tracking of and responding to inquiries from US and Canada Customs offices.
- Assist plants and additional members of the logistics team with classification of materials for shipping.
- Review and provide professional opinions on policies and practices associated with trade agreements.
- Assist Canadian plants with the management of GST payments and the required Statement of Account process managed through the Canadian brokerage office.
- File disputes of US / Canadian customs claims or penalty actions when appropriate in conjunction with outside counsel when required
- Develop and provide training to Flex-N-gate plants in matters of custom rules, regulations and document preparation, etc.
- Work together with Information Systems to develop and roll-out systemic tools to support creating uniformity of customs practices across all FNG operations where practical/feasible.
- Monitor changing legislation and government action, recommending courses of action to mitigate the financial impacts on FNG operations and international trade;
- Provide support to Purchasing through evaluation of INCO terms and customs costs as it impacts the landed cost of purchased components.
- Other duties as assigned
Requirements
- 10+ years verifiable experience in a manufacturing setting with customs operations and compliance responsibility OR if in a brokerage setting, with direct client interaction with automotive clients.
- Experience in US Customs ACE systems, including reporting, preferably as a system administrator
- Bachelor’s Degree preferred
- Certifications in Compliance or Trade Specialist
- US Customs broker license not required but a plus
- Strong working knowledge of US Customs laws
- Minimum ten years’ experience in customs rules, regulations and compliance management;
- Mastery of Microsoft Excel, including use of pivot tables to analyze and present data.
- Ability to read, write and speak English effectively
- Basic mathematical skills
- Strong organizational skills
- Strong both written and verbal communication skills, with focus on ability to generate effective executive summaries of key data and customs actions
- Proficiency with database applications and administration systems, specifically Microsoft Office and SharePoint.
- Ability to work effectively alone and prioritize
- Must be highly motivated, service and team-oriented individual with an attention to detail
- Ability to effectively present information to top management, public groups and associates
- Enthusiasm for challenge and new initiatives are prerequisites
- Strong analytical ability
- Demonstrated good internal customer service skills
- Ability to manage multiple projects
- Detail oriented
- Good computer skills
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
Requirements
- High School Diploma/GED
- 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment
- Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset
- Strong organizational and time-management skills
- Strong interpersonal and communication skills (both verbal and written)
- Proficiency with database applications and administration systems, specifically Microsoft Office
Benefits:
Please see the job description for benefits.
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