Senior Relationship Manager, Franchise Finance

Position Title
Senior Relationship Manager, Franchise Finance

Location
Nationwide, MI 48098

Job Summary
The Senior Relationship Manager, Franchise Finance within Specialized Industries is responsible for originating new business and managing complex client relationships across the restaurant and fitness sectors, with a primary focus on franchisees, franchisors, and chain brands. The role serves as a trusted advisor to large and middle-market operators, leveraging deep industry expertise, market intelligence, and strong network connections to deliver tailored banking and credit solutions that align with the bank's risk framework, growth objectives, and capabilities. The Senior Relationship Manager leads all aspects of relationship strategy, business development, deal origination, structuring, and portfolio oversight while partnering closely with product, credit, risk, and operational teams to drive profitable growth, maintain portfolio quality, and deliver an exceptional client experience.

Job Responsibilities:

• New Business Origination: Develops andmaintainsrelationships to generate direct deal flow. Position will be focused on generating new business that focuses on the entire banking relationship; Coordinates theteamapproach to approving and closing new deals to grow assets and revenues whileoptimizingprofitability (ROE).Responsible for the origination, negotiation, structuring, pricing, underwriting, and closing of loans. Manages a complex commercial loan portfolio ensuring the highest loan quality for the organization with minimal risk. Manages the on-going monitoring of portfolio quality and ensures compliance with applicable laws, regulations and guidelines. May mentor and assist less experienced Relationship Managers.
• Credit Quality and Onboarding: Works with assigned portfolio managers to ensure pro-active monitoring of the credit quality of the portfolio throughtimelyfinancial statement gathering, monitoringclient's compliance with ongoing required reporting, properly analyzing financialinformationand taking or recommendingappropriate correctiveactions based on acceptable levels.Ultimately responsiblefor managing thebanksrisk exposure to acceptable levels.Collaborating with Credit team and outside counsel as needed to prepare credit approval documents andmanagingonboarding process to ensure transactions are booked appropriately.
• Relationship Management: Works with assigned portfolio managers, engage with sponsors and borrowers on idea generation and relevant opportunities to expand our relationship.
• MaintainingKnowledge: Stays abreast of industry trends and market conditions that couldimpactthe assigned portfolio of relationships and borrowers.
• Represents the bank at relevant industry forums and conferences, leveraging insights on market, competitive, regulatory, and client trends to inform strategy, guide internal decision making, and proactively adjust coverage approaches and solution priorities in a changing environment.
• Usesindependent judgement and discretion to make decisions.
• Analyzes and resolves problems.
• Performs special projects, andadditionalduties and responsibilities asrequired.
• Consistently adheresto regulatory and compliance policies and standards linked to the job as listedand complete required compliance trainings.Accountable tomaintaincompliance with applicable federal, stateand local laws and regulations.

Required Qualifications:

• Education levelrequired: Undergraduate Degree (4 years or equivalent)in business, financeor related field.
• Minimum experiencerequired: 10+ Yearsas a Franchise Finance Relationship Manager.
• Credit trainingpreferred.

Job Competencies:

• Expert knowledge of commercial lendingcredit, underwritingand loan structuring skills.
• Expert analytical skills to understand financial and cash flow analyses.
• Highly developed negotiation skills in addition to excellent verbal and written communication skills.
• Experienceutilizinga calling strategy to actively call on prospects/clients andestablishapersonally-developednetwork of clients and potential clients to source deals through various centers of influence.
• ComputerproficiencyinMicrosoft Office applicationsincluding; Word and Excel.
• Demonstrates a strong ability to build andmaintaineffective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, andleveragingcross functionalinsights.Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, byidentifyingneeds and delivering tailored solutions to enhance the overall client experience.
• Fosters orsupportsa positive work culture and productive work environment, displayingimportanceof effective relationships with customers and stakeholders.
• Some travel may berequired.
• Physical demands (ADA): The job requires a moderate degree of physical exertion and stamina such as standing, sitting, walking, driving or infrequent lifting.

Flagstar is an Equal Opportunity Employer

We are committed to providing clear and accurate compensation information in accordance with applicable laws. Actual starting base pay will be determined based on location, experience, and other non-discriminatory factors permitted by law. Total compensation may also include variable incentives, bonuses, commissions, or other awards as outlined in the offer of employment. Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Pay Range
$140, 781.75 - $239, 461.00

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.