Position Title
Cash Management Analyst

Location
Nationwide, MI 48098

Job Summary
The Cash Management Analyst is responsible for supporting commercial account analysis functions throughout the month. This role plays a key part in ensuring accurate billing, optimizing account structures, and enhancing client profitability. Additionally, the analyst will facilitate customer billing processes, manage statement production and disbursement, complete departmental reporting and handle Treasury Management customer billing inputs.

This position also serves as the primary liaison for Treasury Management customers interacting with correspondent banking relationships and will participate in critical department initiatives such as acquisitions, system conversions, risk analysis, audit requirements, and workflow improvements. The ideal candidate will have strong analytical skills, attention to detail, and the ability to collaborate across departments to ensure seamless operations.

Secondarily, the Cash Management Analyst will support the implementation activities and provide ongoing relationship support for business customers. This position will provide technical, operational, product and banking support, as needed, to business customers.

Pay Range: $56, 661 - $62, 216 - $65, 650Pay Range: Local Minimum Wage - $0.00 - $0.00

Job Responsibilities:

JOB RESPONSIBILITIES

• Account Analysis & Billing
  • Analyze commercial account activity to ensure accurate billing, maintaining analysis groups and exceptions, generating analysis statements and fee assessments.
  • Coordinate customer billing processes for Treasury Management services.
  • Process Treasury Management customer billing inputs and maintain departmental reporting.
  • Ensure compliance with internal policies and regulatory requirements related to billing and account analysis.
  • Maintaining closed account reports, researching analysis fees, analyzing volume, reviewing error reports, updating customer information and providing statement copies
  • Analyze commercial account activity to ensure accurate billing, maintaining analysis groups and exceptions, generating analysis statements and fee assessments.
  • Coordinate customer billing processes for Treasury Management services.
  • Process Treasury Management customer billing inputs and maintain departmental reporting.
  • Ensure compliance with internal policies and regulatory requirements related to billing and account analysis.
  • Maintaining closed account reports, researching analysis fees, analyzing volume, reviewing error reports, updating customer information and providing statement copies

• Statement Production & Disbursement
  • Oversee month-end statement production and disbursement for commercial clients.
  • Validate accuracy of statements and resolve discrepancies in billing or account charges.
  • Work closely with internal teams to ensure timely delivery of statements and reports.
  • Implement financial oversight and controls to ensure the monthly customer billing is accurate and timely.

• Client & Correspondent Banking Support
  • Act as a liaison for Treasury Management customers facing correspondent banking relationships.
  • Provide guidance and support to clients regarding account structures, billing inquiries, and service utilization.
  • Address client concerns and collaborate with internal teams to resolve issues efficiently.

• Departmental Initiatives & Project Support
  • Support critical department initiatives, including acquisitions, system conversions, risk analysis, audits, and workflow optimization.
  • Participate in process improvement efforts to enhance efficiency and accuracy in account analysis functions.
  • Assist in the development and enhancement of account analysis tools and reporting systems.
• Implementation & Relationship Management
  • Assist with the implementation of Treasury Management services and provide ongoing relationship support for business clients.
  • Deliver technical, operational, product, and banking support as needed to business customers.
  • Collaborate with internal teams to ensure smooth onboarding and integration of new clients.
  • Ensures ongoing compliance and monitors risk related to products and services.
  • Performs testing for system updates and complete continued education and training to keep updated on banking and payments industry.

ADDITIONAL ACCOUNTABILITIES

• Performs special projects, and additional duties and responsibilities as required.
• Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.

JOB REQUIREMENTS

Required Qualifications:

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent
• 3+ years Banking Ops/Treasury Management Support
• 2+ years of experience in commercial banking, treasury management, or financial analysis.
• Technical file movement, file conversion and analysis experience
• Proficiency in Microsoft Office especially in Excel, Word, and Powerpoint
• Strong knowledge of treasury management products and treasury management services experience (i.e. Remote Deposit Capture, Positive Pay, ACH/Wires, on-line banking, Cash Vault, Lockbox and bill pay products)

Preferred Qualifications:

• Bachelor's degree in finance, Accounting, Business Administration, or a related field preferred
  • 3+ years of Treasury Management Payment and Services experience preferred
  • 3+ years of account analysis and billing experience preferred
• 3+ years of Treasury Management or Cash Management Implementation experience preferred
• High proficiency in Salesforce and/or nCino preferred
• Process improvement, data mapping input, and bank account reconciliation experience preferred
• Familiarity with banking systems and commercial account analysis tools (i.e. Weiland or XAA) preferred
• Fiserv system & product knowledge preferred
• Familiarity with Bank operational policies and procedures preferred

Job Competencies:

• Experience delivering results in a deadline driven environment that requires accuracy, flexibility and multitasking

• Proven service orientation and excellent customer service skills
• Outstanding verbal, written and interpersonal communication skills
• Strong analytical and problem-solving skills with attention to detail.
• Effective organizational and time management skills
• Ability to work independently or collaboratively and manage multiple priorities in a fast-paced environment.
• Ability to understand business implications of decisions
• Ability to write business correspondence, reports and procedures
  • Ability to solve practical and complex problems
  • Strong organizational, time management and listening skills
• Demonstrates a strong ability to build and maintain effective relationships with stakeholders by communicating clearly, engaging in proactive collaboration, and leveraging cross functional insights. Aligns relationship building efforts with enterprise goals to accelerate performance and drive strategic results.
• Builds trusted client relationships, whether internal or external, by identifying needs and delivering tailored solutions to enhance the overall client experience.
  • Travel requirements: N/A
  • Physical demands (ADA): No unusual physical exertion is involved.

Flagstar is an Equal Opportunity Employer

Flagstar provides teammates access to a variety of benefits including medical, dental, vision, life, and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: Benefits | Flagstar Bank

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, and the San Francisco Fair Chance Ordinance, as appliable.