Deli-Produce Supervisor

JOB PURPOSE :

The Deli/Produce Department Supervisor will oversee the day-to-day operations of the deli department including managing staff, ordering inventory, and ensuring superior customer service. The Deli/Produce Department Supervisor will be responsible for ensuring all safety and sanitation guidelines and regulations are adhered to.

KNOWLEDGE AND EXPERIENCE :

• Must be 18 years of age or older.

• High school degree or GED combined with a minimum of six months' experience in food preparation and handling.

• Knowledge of food retail marketing practices.

• Strong analytical skills.

• Previous supervisory experience.

• Budget management experience.

• Inventory management experience.

• Demonstrated ability to establish and maintain effective working relationships with inspectors and vendors.

• ServSafe certification.

• Basic math skills are necessary.

• Must be able to read and apply company procedure documents.

• Excellent interpersonal skills are necessary to greet customers and provide information in an accurate and courteous manner.

• Must be able to work in a team environment.

• Must be able to handle multiple tasks accurately and courteously.

• Must be able to complete company-sponsored training and required updates within specified

• training periods.

PHYSICAL REQUIREMENTS:

• The ability to lift fifty (50) pounds throughout a normal shift, moving and stacking merchandise, cleaning, sweeping, shoveling snow.

• Ability to work in commercial refrigerators and freezers.

• Ability to operate microwaves, small ovens, scales, and other cooking equipment.

• Ability to read and apply procedures, recipes, and other operating instructions.

• Ability to safely handle all necessary cutting tools.

• The ability to stoop, bend, and stand for extended periods of time.

• Ability to work inside coolers to maintain inventory.

• Ability to ascend and descend a five-foot step ladder safely.

MAJOR DUTIES :

• Supervision and management. Assists in the hiring, training, scheduling, and evaluation of performance of staff for the department.

• Maintains inventory working with manager to select inventory, including types and quantities appropriate for changes in retail activity.

• Develops and maintains good working relationships with external inspectors.

• Maintains records of deli inventory, spoilage, write-offs, and other operational data.

• Develops and manages the budget for department, monitors expenses and investigates and resolves variances in inventory or costs.

• Provides customer service by processing requests accurately in a courteous and pleasant manner.

• Ensure equipment, work surfaces, display cases, refrigerators, and freezers are cleaned properly

• with safe temperatures always maintained.

• Follows all safety standards and regulations, including ServSafe and portion control standards.

• Monitors staff training for compliance and necessary re-certifications.

• May assist in other areas in the store manager's absence.

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