Join our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting-you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance.

What will you do?

• Diagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts
• Oversee installation, commissioning, and preventive maintenance to ensure system reliability and safety
• Deliver technical consulting to customers and internal teams to uncover needs and support business development
• Guide field service engineers and coordinate across teams to provide seamless, high-quality service solutions

What are the key skills we are looking for?

• Active Listening - advanced level; understanding customer concerns and translating them into technical solutions
• Customer Support - advanced level; delivering proactive service that builds trust and long-term relationships
• Maintenance and Repair - advanced level; executing complex maintenance to maximize system reliability
• Predictive Maintenance - advanced level; using data and diagnostics to prevent failures before they occur
• Problem Solving - advanced level; diagnosing root causes in multi-component systems under pressure
• Resilience - advanced level; maintaining focus and performance in high-stakes service environments
• Safety Standards - advanced level; ensuring all work meets regulatory and safety compliance requirements
• Technical Documentation - advanced level; creating clear records that support knowledge transfer and compliance

What qualifications will make you successful?

• Strong collaboration skills to work across functions and drive solutions in a technical ecosystem
• Ability to explain complex technical information clearly to diverse audiences with confidence
• Proactive approach that anticipates challenges and identifies opportunities before they're asked for
• Comfort juggling multiple priorities while upholding quality, safety, and compliance standards

What's in it for me?

• Meaningful work where your technical skills directly enhance customer outcomes and drive growth
• Opportunities to mentor team members and grow your leadership presence
• Exposure to advanced systems and innovative technologies across varied industries
• Collaborative culture that prioritizes safety, expertise, and professional development

Bring your technical talent to a team that values what you do-apply today!

Rewards designed for you

Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page.

* Country-specific programs and initiatives may be available.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.