Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. At Kimberly-Clark, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. From our new Hub in Pune, you will own important work that will enable our organization to succeed globally.

Role Purpose:

This role is responsible for leading the Market to Order (MTO) team within the GBS Global Capability Center. The incumbent is responsible for managing and overseeing the end-to-end MTO processes, ensuring accurate and timely results that are compliant with all internal controls and that enable Sales to focus on revenue growth. This includes the commercial operational processes that operate centrally within GBS such as Commercial Solutions (Business Intelligence, Sales Force Automation Support), Pricing Management (Discounts & Rebates), Trade Marketing & Investments, Sales Controlling, Trade Settlement and Customer Excellence. The Global Process Lead will play a critical role in leading and developing a high performing MTO team, driving a strong compliance environment, process improvements, standardization and collaborating with stakeholders across various functions and geographies. The role is also expected to lead and drive the execution of GBS initiatives and the transformation agenda in partnership with the Global Process Owners, Business Leaders, Regional Controllers, and other key stakeholders, whilst building a sustainable talent pool and expertise in the subject matter, ensuring succession plans are in place within all levels in the team.

Role Accountabilities:

• Everyday Excellence: Lead the team to meet agreed KPIs and continuously review and identify opportunities to improve KPI’s. Includes the timely escalation of issues.​

• Business Outcomes/Intelligent Transformation: Identify areas of generating productivity by eliminating, standardizing and automating. Lead implementation of new technologies.​

• Value Creation: Identify and implement initiatives that contribute to the overall GBS targets for YOY Cost Savings and FCF​

• Talent Development: Lead, coach, and develop the team to create robust succession plans, supply talent and develop a change-oriented culture with a growth mindset. Also, includes talent development of adjacent functions (Commercial)​

• Growth: Define and lead the strategic transformation of the function in line with global developments and industry best practices​

• Strong Controls: Ensure implementation of policies, enforce compliance, and evolve them over time in partnership with the global Controls team​

• Partnerships: Actively partner, collaborate and communicate with internal customers (across business units and support functions) to ensure that customer expectations are being met or exceeded.​

• Problem Solving: Active engagement with customers on complex problem resolution

Qualifications:

• Degree in Business Administration, Accounting, Finance, Marketing or experience leading commercial solutions. ​

• Minimum 10 years of experience in MTO, preferably in a GBS/Shared Services Environment​

• Minimum of 7 years of proven team leadership experience​

• Strong interpersonal skills, influencing skills and organizational/coordination skills with ability to influence​

• Strong analytical skills and proven ability to use data to drive decision making​

• Strong knowledge of operational processes in Order to Cash​

• Strong experience in conflict resolution with internal/external customers​

• Experience in managing migrations, process improvement projects and system implementations​.

About Us

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

#LI-Hybrid

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