Customer Care Coordinator

Posted: Monday, 06 January 2025
Valid Thru: Wednesday, 05 February 2025
Index Requested on: 01/06/2025 19:08:15
Indexed on: 01/06/2025 19:08:15

Location: Mexico, MEX, , MX

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Schneider Electric is hiring!

Description:

Are you passionate about leading and transforming teams while ensuring exceptional customer experiences? We are looking for a talented and motivated candidate to join our team as a Customer Care Coordinator.
  • Direct customer support
  • Point of contact for order management issues and escalations
  • Order Entry
  • Transactional/offshore offer knowledge
  • Communicate issues, identify process gaps, and/or improvements with the team
  • Commercial Team, Local Logistics and Supply Chain planning direct contact
  • Follow up closely on delivery schedule
  • Daily follow up to KPIs
Qualifications

Qualifications:
  • SAP Knowledge (desirable)
  • Ability to adjust to new situations and challenges.
  • Strong verbal and written communication skills
  • Able to deal with stressful situations & multiple conflicting priorities
  • Fluent in English, both verbal and written, is required
  • Excel knowledge
Schedule: Full-time
Req: 00972X

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

Apply Now