Service Technician Level 3

Posted: Wednesday, 06 August 2025
Valid Thru: Friday, 05 September 2025
Index Requested on: 08/06/2025 19:33:46
Indexed on: 08/06/2025 19:33:46

Location: Baltimore, MD, 21201, US

Industry: Manufacturing - Other
Occupational Category: 55-0000.00 - Military Specific
Type of Employment: FULL_TIME

Samuel, Son & Co. (USA) Inc. is hiring!

Description:

Here are some of the great benefits that we offer:

  • Competitive salary
  • Company paid health and dental benefits
  • Paid vacation and an annual bonus
  • 401K with company match
  • Opportunity for career stability and growth
  • Tuition reimbursement program
  • Protective personal equipment is provided or cost of purchase is reimbursed
  • On the job training

Job Responsibilities

  • Proficient in Field Service activities concerning assigned relevant equipment sold by SPSG
  • Responsible for continuous growth as a representative of Samuel PSG.
  • Active in the advancement of products/Service marketed by SPSG
  • To work directly with Sales, Marketing, and Design teams on projects, demonstrations, trials, and other market related task as assigned by supervision.
  • To participate/assist in training initiatives throughout the department.
  • To participate in Lean initiatives and other developmental projects.
  • To hold responsibilities and be accountable for assigned field projects.
  • To travel to and work remotely in customer and SPSG locations, including requirements in USA, Canada, and abroad.
  • Maintain and follow paperwork and reporting guidelines.
  • Manage travel schedule to minimize company costs.
  • Good intercompany and customer relationships
  • Maintain company vehicle, ensuring cleanliness and compliance with recommended schedules.
  • Professional attire and behavior in representing SPSG
  • Other as assigned by Management

Skills / Experience / Education Requirements:

  • Minimum Associates Degree in related Engineering field and/or technical school equivalent. Other training and experience considered in certain situations.
  • Favorable completion of Level II training and advancement requirements as set forth by management or experience approval certification by Manager.
  • Level 2 completion of the incentivized advancement program as applicable.
  • Favorable Performance evaluation history.
  • A minimum of 2 Years’ experience on equipment marketed by Samuel PSG.
  • A minimum of 2 years’ experience as a Field Service Technician.
  • Experience in automated controls as pertaining to Strapping equipment manufactured and/or marketed by SPSG.
  • Maintain a continued willingness to learn and participate in departmental initiatives.
  • Capable of interpreting, and troubleshooting blueprints, electrical, pneumatic/hydraulic schematics.
  • Demonstrated ability to handle stressful and challenging situations.
  • Demonstrated ability and willingness to make acceptable judgment calls and decisions.
  • Demonstrated ability to provide good communication both verbal and written as required.
  • Demonstrated ability to be a Self-motivated individual that can work well with others or with little to no direct supervision.
  • Demonstrated ability to be detail oriented and reliable to maintain customer equipment.

Working Conditions / Physical Requirements:

  • May require working weekends, holidays, and overtime as needed.
  • Requires availability for travel on short notice.
  • Overnight travel expectation is up to 50%, but may exceed that in certain situations.
  • Must be able to work in varies work conditions such as extreme temperatures, hot and cold environments
  • Must be able to work safely around automated equipment with little to no supervision while following all company and customer safety policies.

SAMST

#LI-RP1

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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