Program Assistant Manager

Penn-Mar Human Services

Location: Freeland, MD 21053, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 21-0000.00 – Community and Social Services
Posted: Thursday, 06 August 2026
Valid Through: Saturday, 05 September 2026

Job Description

Penn-Mar Human Services is hiring a Program Assistant Manager in Freeland, MD. This is a full-time position.

Penn-MarProvides:

  • Starting annual salary of $48, 800 for the Program Assistant Manager
  • 17 days of accrued PTO your first year + holiday pay (increasing to 19 days beginning in your second year)
  • Full benefits package: medical, dental, vision, short- and long-term disability
  • 403b retirement plan
  • Employee referral bonus program
  • Extensive paid training, as well as continual opportunities for job-related education and career advancement (including our career ladders program)
  • Tuition reimbursement
  • Supportive leadership team who wants to help YOU succeed

Minimum Requirements:

  • associate's degree + 4 years of relevant experience supporting individuals with IDD; OR bachelor's degree + 2 years of experience; OR master's degree + 1 year of experience
  • 2 years of supervisory experience (supervising two or more team members)
  • valid U.S. driver's license with at least 2 years of driving experience (NOTE time spent driving on a learner's permit/provisional license does NOT count toward this 2-year requirement)
  • must be willing and able to undergo pre-employment and random drug screening
  • must be authorized to work in the U.S.
  • must be at least 18 years old

The Program Assistant Manager is responsible for:

  • Directly supervising "Sub" (PRN) direct support team members
    • complete 6-month and annual performance reviews
    • oversee training and certification process for direct reports
    • monitor, review, and approve direct reports' timesheets and PTO requests
    • ensure completion of daily service notes, daily attendance, and other required documentation
    • provide regular feedback and retraining when necessary
  • Financial Oversight
    • complete rep-payee paperwork when applicable, coordinate tax filing, monitor resource limits, establish ABLE/Pooled Asset Trusts as needed
    • coordinate completion of SSA/SSI/SSDI benefit paperwork
    • approve payment of bills (medical, room and board, subscriptions, etc.)
    • monitor all financial documents for people supported to ensure accuracy and spending integrity
    • submit credit card receipts and code appropriately
    • approve credit card receipts of program purchases submitted by Residential Supervisor
  • Incident Management
    • follow all incident reporting based on state requirements, by the required timeframe, and within the appropriate system
    • obtain Certified Investigator Training/Certification
    • ensure all incidents that require investigation are started and finished within the required timeframe
    • participate in, and coordinate follow up procedures after, admin reviews
  • Compliance
    • Ensure team members are trained and up to date on individuals' PCPs/ISPs
    • guarantee all plans and protocols pertaining to an individual's support needs are accurate and revised annually and/or as necessary
    • ensure that yourself and your direct reports complete all mandatory trainings and certifications within required timeframes
    • complete monthly site assessments; implement and ensure completion of correction plans when necessary
    • actively participate in licensing reviews

Physical Requirements:

  • Lift and carry or otherwise move items weighing 20/50 pounds regularly/occasionally
  • Transfer or assist in transferring individuals
  • Adequate visual acuity to perform essential functions
  • Read, write, and speak English to communicate with individuals and team members

Penn-Mar is an Equal Opportunity Employer and is committed to diversity and inclusion


Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Education Requirements

high school

Skills

Operations

Benefits

Please see the job description for benefits.

Apply Now

Index requested: 08/06/2026 07:40:21 • Indexed: 08/06/2026 07:40:21