Full-Time Scheduler

About Us: Partners in Abortion Care is an all-trimester abortion clinic located in College Park, Maryland. We seek to create a work environment where both our staff and the people we serve thrive. We require all external applicants to be fully vaccinated, including an annual booster, as recommended by the CDC guidelines, for COVID-19 and receive the annual flu vaccine before commencing employment. Purpose: Partners in Abortion Care is seeking a full-time scheduling associate that understands the complicated intersections of a patients life and experiences. The ideal candidate for this position is experienced, detail-oriented, and compassionate. As the first point of contact with our patients, scheduling associates are invaluable members of our rapidly growing and fast-paced organization. The anticipated schedule of this position is Monday to Friday (approximately 40 hrs). This position is a hybrid position. At this timePartners in Abortion Care offers the following benefits: 12 paid holidays, PTO, sick leave, health insurance benefits & MetroBenefits for full time employees. This position is part of the SEIU 1199 bargaining unit. The selected candidate will be subject to the terms and conditions outlined in the collective bargaining agreement between Partners in Abortion Care LLC and SEIU 1199. Membership in the union and payment of union fees is required upon hiring. We offer competitive wages and benefits as negotiated under the collective bargaining agreement. Partners in Abortion Care LLC is an equal opportunity employer and adheres to fair employment practices as outlined by the agreement and applicable laws. Duties/Responsibilities: Scheduling all-trimester abortion patients Reviewing and answering questions about all abortion procedures performed at this site Identifying patient needs in order to refer patients to additional resources as needed Completing basic practical and medical intake forms for patients Working directly with clinical staff members to appropriately schedule patients Working directly with the Manager of Patient Advocacy & Coordination to build a robust and innovative scheduling and patient coordination tool Other duties as assigned Qualifications: Must be affirming, compassionate, & calm when encountering stressful situations Previous scheduling and customer support experience Second language proficiency, preferred Previous health care support experience, preferred Previous experience at the intersection of gender equity and healthcare, preferred Experience with trauma-informed care, preferred Applicants that use LLMs such as ChatGPT to complete their application will not be considered. Job Type: Full-Time Salary: $25.00 to $27.00 per hour Physical setting: Hybrid Standard shift: Day shift Supplemental schedule: Monday to Friday 9: 00 AM to 5: 00 PM PARTNERS IN ABORTION CARE LLC is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race (including traits associated with race, which includes hair texture, Afro hairstyles, and protective hairstyles such as braids, twists, and locks), color, national origin, ancestry, religion, sex, sexual orientation (including transgender status, gender identity or expression), pregnancy (including childbirth, lactation, and related medical conditions), marital status, credit history, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy in regard to all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms, conditions, and privileges of employment.