Posted:
Thursday, 22 May 2025
Valid Thru:
Saturday, 21 June 2025
Index Requested on:
05/23/2025 01:27:38
Indexed on:
05/23/2025 01:27:38
Location: Bethesda, MD, 20892, US
Industry:
Technology
Occupational Category:
15-0000.00 - Computer and Mathematics
Type of Employment: FULL_TIME
KeyLogic, LLC is hiring!
Description:
KeyLogic has a new opportunity, for a Process Manager CRM. This position can be Hybrid, based out of Bethesda, MD.
Position Summary:
The Process Manager CRM is responsible for improving customer satisfaction by monitoring and enhancing Office of Information Technology's (OIT) processes, particularly those related to Customer Relationship Management. This role involves developing and refining standard operating procedures to improve customer service perception across the OD community.
Position Responsibilities:
Position Requirements:
Required Certifications (any of the following):
PMP (Project Management Professional)
ITIL Foundation
JIRA
*Position is an opportunity for future work, salary level $80, 000 - $150, 000
Responsibilities:
Please review the job description.
Educational requirements:
Desired Skills:
See Job Description
Benefits:
Please see the job description for benefits.