Leasing Manager

Job Title: Leasing Manager

Division: Multifamily

Status: Non-Exempt

JOB SUMMARY: The Leasing Manager is responsible for driving occupancy, revenue, and resident retention by leading the community's leasing and marketing efforts. This role oversees leasing staff (as applicable), manages marketing campaigns, monitors leasing activities, and ensures exceptional customer experience for prospects and residents. The ideal candidate combines leadership, strategic planning, and hands-on leasing execution.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include the following but are not limited to the job specifications contained herein. Additional duties or job functions that can be performed safely may be required as deemed necessary by Harbor Group Management Company.

• Lead the leasing team by training and evaluating performance to meet occupancy and leasing goals.
• Develop and execute marketing, advertising, and sales strategies to maximize community visibility and maintain high occupancy rates.
• Oversee leasing operations including touring, qualifying applicants, preparing lease documents, and managing move-ins and renewals.
• Maintain and monitor an appropriate inventory of "ready" apartments and ensure the community is always market ready.
• Collaborate with the maintenance team to ensure apartment units and community amenities meet aesthetic and safety standards.
• Analyze local market trends, competitor offerings, and traffic data to adjust pricing, concessions, and promotions as needed.
• Generate and review leasing reports, financial summaries, traffic logs, and conversion metrics using property management software (MRI or similar).
• Ensure timely and accurate entry of traffic, notices, leases, and renewals into the management system.
• Plan and implement leasing events, resident engagement activities, and renewal programs.
• Address resident and prospect inquiries or complaints with professionalism and prompt resolution.
• Prepare and deliver leasing and marketing performance updates to owners and senior management.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• High School Diploma or equivalent.
• Minimum of one year multifamily leasing experience.
• Proficient with Microsoft Office and Property Management software experience is a must.
• Solid knowledge of leasing, marketing, and customer service best practices.
• Experience managing or heavily utilizing social media for leasing and outreach (Facebook, Instagram, etc.) is preferred.
• Excellent organizational and communication skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
• Strong attention to detail, problem-solving skills, and the ability to work independently or as part of a team.
• Must be customer-service oriented with the ability to interact professionally with residents and vendors.
• Flexibility to work weekends if required by the property.
• Valid driver's license required (for operating golf carts if applicable).

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WHAT WE OFFER:

• Competitive Salaries & Bonuses
• Medical, Dental & Vision Plans
• 401(k) Plan with Employer Matching Contributions (including part-time employees)
• Paid Time Off (PTO) & 10+ Paid Holidays
• Paid Parental Leave
• Paid Birthday Off (Multifamily)
• Flexible Spending Accounts
• Company-Paid Long-Term Disability
• Company-Paid Life Insurance
• Short-Term Disability
• Health Savings Account with Employer Contributions
• Pre-Tax Commuter Benefit (Corporate)
• Wellness Perks (including part-time employees)
• FinFit Financial Wellness Program
• Legal Resources
• Employee Apartment Discount (including part-time employees)
• Employee Referral Program (including part-time employees)
• Employee Assistance Program (including part-time employees)
• Tuition Reimbursement
• Insta Pay Eligible
• Volunteer & Community Service Opportunities
• Employee Recognition & Awards

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly

This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.