Responsibilities:

Quality Systems Administration

• Maintain and administer the company Quality Management System (QMS)
• Maintain the Quality Manual and associated controlled documents, procedures, forms, and records
• Coordinate annual document review and revision schedules
• Manage document control activities including revisions, archival, distribution, and official copies
• Support Management Review preparation, metrics, and reporting
• Maintain organizational charts and controlled quality documentation

Supplier & Customer Compliance

• Maintain the Approved Supplier List (ASL)
• Coordinate supplier qualification documentation and periodic supplier desk audits
• Manage supplier quality agreements, NDAs/CDAs, and compliance documentation
• Process supplier change notifications and coordinate customer communications
• Complete customer desk audits, quality questionnaires, and compliance requests within required timelines
• Support customer and supplier quality-related inquiries and documentation requests
• Coordinate and maintain customer quality agreements as required

Corrective Actions & Complaint Management

• Track and maintain customer complaints, Supplier Corrective Action Requests (SCARs), and Corrective and Preventive Actions (CAPAs)
• Coordinate corrective action follow-up activities and supporting documentation
• Maintain quality logs, investigation files, and summary reports
• Support internal and external audit response activities
• Coordinate customer responses related to complaint investigations and corrective actions

Training & Compliance Documentation

• Maintain employee training records and training matrices
• Coordinate annual training assignments and document reviews
• Maintain employee compliance documentation and signature logs
• Ensure training records remain current, complete, and audit-ready

Sustainability & ESG Programs

• Coordinate annual sustainability reporting activities including EcoVadis, CDP, IntegrityNext, WorldFavor, and customer sustainability platforms
• Support company sustainability initiatives and environmental compliance programs
• Assist with carbon footprint reduction and waste reduction initiatives
• Support collection and organization of sustainability and Scope 3 reporting data
• Assist in evaluating future sustainability certifications and environmental initiatives

Qualifications:

• Associate's or Bachelor's degree preferred; equivalent experience in regulated quality, compliance, or documentation environments will also be considered
• 3-7 years of experience in quality systems, compliance coordination, document control, supplier quality, or regulated business environments
• Experience supporting regulated distribution, life science, biotech, pharmaceutical, medical device, laboratory supply, or related industries preferred
• Experience working within ISO-based quality systems preferred
• Strong organizational, administrative, and document management skills
• Ability to manage multiple recurring deadlines and compliance activities
• Strong written communication and follow-through capabilities
• Proficiency with Microsoft Office, SharePoint, and document management systems

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Accuflow operates as a vital subsidiary within Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3, 000 suppliers and 15, 000 customers, over 90 brand companies, and close to 1, 700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.

Why Build a Career with Us?

Everyone's an Owner of the Company: Because every team member contributes to Flow Control Group's success, everyone has the benefits of ownership! Flow Control Group has a broad-based employee ownership program extended to every employee within our portfolio companies.

Competitive Benefits: Enjoy an attractive benefits package that includes Medical, Dental and Vision insurance (among other plans), competitive 401(k) matching program, career growth opportunities, employee referral program, paid time off and holidays, as well as parental leave.

Training: FCG University learning and training platform available to all employees offering over 80k courses.

Career Growth Opportunities : At Flow Control Group, we are committed to your professional development. With a vast network of over 100 brands across North America, we provide unparalleled opportunities for growth and advancement. Whether you're just starting your career or looking to take it to the next level, we offer custom training programs, mentorship, and a supportive environment to help you achieve your goals. Join us and be part of a dynamic team where your contributions make a real impact.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.