Division Manager – Residential Services

Posted: Friday, 20 March 2026
Valid Thru: Sunday, 19 April 2026
Index Requested on: 03/20/2026 20:37:53
Indexed on: 03/20/2026 20:37:53

Location: Baltimore, MD, 21201, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Chimes International Limited is hiring!

Description:

Chimes International | Residential Programs
Salary: $70, 000 Annually What You'll Do Program & Operations Management
  • Oversee daily operations across multiple residential homes
  • Conduct regular site visits (scheduled & unannounced) to ensure compliance and quality
  • Monitor documentation, staffing, and service delivery
  • Coordinate admissions, transfers, and ongoing program implementation
Person-Centered Support
  • Lead and coordinate Individual Plan (IP) development and execution
  • Serve as a primary point of contact for individuals, families, and stakeholders
  • Ensure services align with individual goals and regulatory standards
  • Monitor behavioral and support programs to ensure effectiveness
Leadership & Team Oversight
  • Supervise House Managers and indirectly oversee Direct Support Professionals.
  • Conduct performance evaluations and support staff development
  • Participate in hiring, onboarding, and training of staff
  • Lead staff meetings and ensure strong communication across teams
️ Health, Safety & Compliance
  • Ensure all health, safety, and medication records are accurate and up to date
  • Oversee incident reporting and follow-up in accordance with DDA and agency policies
  • Respond to emergencies and ensure proper documentation and communication
  • Maintain compliance with licensing, regulatory, and internal standards
Fiscal & Administrative Oversight
  • Review and approve timesheets and payroll submissions
  • Manage individual financial allowances and monitor expenses
  • Support cost-effective operations across all assigned sites
What You Bring
  • Bachelor's degree in Human Services, Psychology, Social Work, or related field (preferred)
  • 2 years managing multiple residential sites
  • 2 years of supervisory experience
  • Experience supporting individuals with intellectual/developmental disabilities (IDD)
  • Strong knowledge of regulatory compliance, documentation, and quality assurance
  • Excellent leadership, communication, and problem-solving skills
  • Valid driver's license with reliable transportation
Why Chimes?
  • Mission-driven work that changes lives
  • Medical plans starting at $6.90/month (Day 1!) ❤️
  • Dental, vision, life & disability insurance
  • Direct impact on residential programs and community living
  • ❤️ 403(b) with employer match
  • Generous PTO paid training
  • Tuition assistance
  • Referral bonuses & recognition programs
  • Growth opportunities within a mission-driven organization
Schedule & Expectations
  • Flexible schedule based on operational needs
  • Includes evenings, weekends, and on-call responsibilities
Ready to Lead with Impact?
Apply today and help us create safe, supportive, and empowering environments for the individuals we serve.#CMD410

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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