Antietam Broadband is looking for an IT Support Specialist! You will be a Go-to Resource for internal team members and contractors. You will be at the center of our efforts to keep internal email safe and threat-free. You will learn how our internal intranet and external customer portal work. You'll be the Wizard of WiFi and the IT Asset Provisioner-in-Chief. If you are looking for a place to grow and a friendly working environment, then Antietam Broadband is the place for you!

Job Type: Full-time

Rate: $22.00-$26.00/hr plus overtime and on call pay if applicable

Location: Office in Hagerstown, MD

Primary Responsibilities and Skills Include:

• Willingness to help team members with their internal IT requests and needs.
• Responsible for building, provisioning, maintaining, decommissioning, and deconstructing workstations and devices for our internal team members and contractors
• Ability to provision, maintain, upgrade, and decommission PCs and Macs
• Deeps sense of curiosity and commitment to lifelong learning
• Ability to identify and develop best practices for scaling up our internal IT practice.
• Fanatical attention to detail and a love of organization
• Experience with Web Filtering, Anti-Spam tools and procedures, Two-factor authentication
• Solid understanding of operating systems (Windows 10, Sierra, Linux, etc.)

A Successful IT Support Specialist will have:

• Bachelor’s degree or equivalent experience is preferred.
• 1-3 years in a customer facing role

Benefits:

• Family Medical (3 plans to choose from), Dental and Vision
• Company funded HSA
• Company Paid Short Term Disability
• Company Paid Long Term Disability with Voluntary option
• Company Paid Parental Leave
• Company Paid Life as well as Voluntary policies
• 401(k) with generous company match
• Paid Time Off
• Volunteer Paid Time Off
• Paid Holidays

When you join Antietam Broadband....

You'll be joining an award-winning company and team. We will not only offer you a full range of benefits, including group health & dental insurance, 401(k) program with company match, generous PTO program, a company wellness program, employer paid short and long term disability, and more! We are a great place to work because we are committed to providing an environment that gives each employee the opportunity to nurture their gifts and achieve their potential. Our mission is to pass on to the next generations of customers, employees, communities, and owners an organization that is even stronger and better than what it is today. The ideal candidate will be within driving distance of the office.

Schurz Communications and its subsidiaries strategic objectives:

• We will attract, invest in, communicate with, and retain top talent.
• We will dynamically grow revenues by building and nurturing mutually beneficial and profitable customer relationships.
• We will innovate, partner, experiment and create a better future together.
• We strive to continuously improve operating performance to ensure sustained growth.

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is:

• Regularly required to talk and hear
• Required to use hands to type, handle objects and paperwork
• Required to use close vision and be able to focus
• Kneeling, crouching, crawling, twisting, pulling, bending, pushing, reaching above head
• Work schedules may adjust based on business need

The employee generally works in an indoor environment.