The Manchester Deansgate Hotel is on the lookout for a dynamic Director of Sales to inspire and lead. Join the excitement and become part of the IHG Hotels and Resorts family!

Welcome to the Manchester Deansgate Hotel, where modern luxury travel meets the vibrant spirit of Manchester. Nestled in the iconic Beetham Tower, this hotel features 279 elegantly designed rooms with stunning skyline views. Enjoy upscale amenities, including sky bar Cloud 23, 2 Rosette Podium Restaurant, an indoor pool, and a fitness centre. Perfect for both business and leisure travellers, with 14 meeting rooms and over 1, 800 square feet of event space. Experience our commitment to redefining luxury travel, blending sophistication with the rich culture of Manchester. The Manchester Deansgate Hotel will fully transition to the InterContinental brand by 2027, enhancing your stay with our signature luxury and service.

As the Director of Sales, your day-to-day will be driven by our Guests needs, however you can expect to cover the following duties and responsibilities (not all encompassing) …

• Managing and coaching our Sales & Reservations team, training them on best practice and supporting them to produce excellence. You will be a strong leader who enjoys to lead by example.
• Delivering new direct business/pipeline aligned with the business needs and managing budgeted sales in corporate rooms and the annual sales and marketing plan (ensuring ROI is tracked)
• Generating new business leads through social media amongst other avenues and supporting the renegotiation of existing annual agreements in line with the Hotels KPIs
• At all times reporting and tracking sales through sales performance reports (using targets, KPIs and sales objectives) and identifying any problems (then working to resolve them)
• Working independently within your department and with the wider Hotel team to consolidate board sales packs and monthly commercial reviews
• Using best practice, continuously improving processes and identifying areas which efficiency can be streamlined

We are searching for a true service superstar, someone who thrives in providing our Guests with an excellent service throughout their stay. In addition to this, we are looking for someone who has….

• Availability to work typically on a Monday-Friday schedule, however additional hours in evenings and weekends may be required due to business needs
• Experience at Director of Sales or a senior management role within a busy Sales team (ideally within a branded environment)
• A track record of sales achievements with at least 2 years’ experience in the service and hospitality industry is essential for this role.
• You will have strong strategic planning skills, ability to look ahead and strategies in place to support the plans.
• It is essential that you can work well under pressure, with minimal supervision and maintain high standards and attention to detail.
• Microsoft package skills and Delphi knowledge (desirable)

At IHG Hotels and Resorts, we believe that no two individuals are alike, and we celebrate that by offering our colleagues a wide range of additional benefits to support their unique needs and aspirations. You can expect to receive….

• Financial security - market competitive salary dependent on experience, guaranteed hours, a free meal on shift, paid holidays, subsidised unsocial hour travel support and enhanced sick pay! Plus sales incentives scheme based on performance outcomes.
• Growth and development – extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice.
• Colleague perks - worldwide discounted room rates and discounted F& B whilst on employee rate (IHG has over 6, 000 hotels and growing), plus generous friends and family rate. Discounts through our portal on your supermarket shop, experiences and loads of retailers on our perks portal.
• Wellbeing – generous maternity/paternity pay, employee assistance programme available 24/7 and access to mental health first-aiders

If you are looking to join an iconic and sophisticated Hotel….click apply today to see where this adventure could take you!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.