Affordable Housing Operation Specialist - YMCA of the North Shore

Affordable Housing Operations Specialist

The YMCA is a leading nonprofit organization committed to strengthening community through youth development, healthy living, and social responsibility. The YMCA of the North Shore is seeking a detail-oriented Affordable Housing Operations Specialist to support the administrative, financial, and regulatory operations of our housing programs in Beverly and Ipswich.

This role plays a key part in ensuring accurate records, regulatory compliance, and operational consistency while partnering closely with Housing leadership, Finance, and external agencies.
Position Summary

The Affordable Housing Operations Specialist supports day-to-day housing operations by maintaining resident and financial records, coordinating compliance and reporting requirements, and assisting with audits and monitoring activities.
Key Responsibilities
Financial Operations & Billing

• Maintain accurate and confidential resident and financial records
• Collect rents, process deposits, and ensure timely system entry
• Support billing and annual rent increases in compliance with regulations
• Assist with delinquency and legal documentation as needed

Compliance, Reporting & File Management

• Prepare and submit required housing reports (monthly, quarterly, annual)
• Maintain Department of Mental Health (DMH) documentation and records
• Process move-ins and annual recertifications in compliance with regulations
• Coordinate audits, inspections, and file reviews
• Maintain audit-ready resident files

Administrative & Operational Support

• Prepare reports and documentation for Housing leadership
• Track compliance deadlines and reporting cycles
• Serve as a resource to housing staff on documentation and billing processes
• Maintain confidentiality of resident and financial information
• Support data integrity and documentation standards across housing operations

Why Work at the YMCA?

At the YMCA, you're more than an employee-you're part of a mission-driven organization dedicated to making a difference.

• Professional Growth: Paid training, development, and advancement opportunities across seven YMCA locations.
• Health Benefits: Medical, dental, and employer-funded life insurance for full-time staff.
• Generous Time Off 3 weeks paid vacation, plus sick and personal time for full-time employees.
• Retirement Plan: 12% company contribution to your retirement fund (vested, no match required).
• Free Y Membership: Access to swim classes, fitness programs, discounts on childcare, camp, and more!

Be part of a team that supports your career, health, and well-being while making a difference in your community!