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Senior Systems Administrator

Company Profile

Trinity Partners, LLC (“Trinity”) http: //www.trinitylifesciences.com/ is a leading healthcare consulting firm based in Waltham, MA that specializes in health care strategy for pharmaceutical, biotech and life sciences firms. Our clients include top tier to venture backed companies worldwide. Trinity provides services to these clients in a variety of practice areas including strategic planning, forecasting and market estimation, licensing and acquisitions, launch strategies, data warehousing and sales force effectiveness. The company consists of approximately ~1200 employees and is headquartered in Waltham, Massachusetts, and has offices in New Jersey, New York, San Francisco, Pennsylvania, London & India. Trinity is an Equal Employment Opportunity (EEO) employer committed to fostering a diverse and inclusive workplace

Senior Systems Administrator

This is a full-time position that requires strong troubleshooting skills and a customer service focus. This position will be based out of Trinity’s Waltham MA office.

Reporting to IT’s Associate Director US, the Senior Systems Administrator will be responsible for managing and supporting Trinity’s cloud‑first infrastructure, with a focus on Azure and AWS environments. This role ensures the reliability, scalability, and security of core IT systems, including identity, compute, storage, networking, and backup platforms across the enterprise.

The Senior Systems Administrator will oversee cloud-based backups and disaster recovery workflows, ensuring protection and recoverability of corporate data. The position also participates in a 24×7 tiered support rotation to maintain uptime and rapid response for critical systems.

Additional responsibilities include conducting cloud and endpoint vulnerability management, executing patching and configuration compliance across the environment, and contributing to the development, review, and maintenance of IT standards, runbooks, and operating procedures.

This role works closely with Database Administrators, Help Desk staff, and other IT engineering teams to design, implement, and support modern IT solutions that meet business and security requirements.

Position Requirements:

• Education: Degree in Computer Science or related field preferred, not required
• Work Experience: 4+ years of advanced systems administrative support

Skills: Preferred but not required:

• Expertise with Microsoft Windows Server administration in cloud and hybrid environments
• Experience with Linux administration and basic familiarity with GCP
• Strong knowledge of Azure Active Directory / Entra ID, identity governance, and hybrid identity models
• Advanced Microsoft 365 administration, including Exchange Online, SharePoint Online, Teams, and security/compliance features
• Experience supporting cloud storage, managed databases, and backup solutions (Azure Backup, AWS Backup, cloud snapshots, etc.)
• Understanding of AWS and Azure networking, including VPC/VNet design, routing, load balancing, firewalling, and secure connectivity
• Knowledge of virtualization technologies (VMware, Hyper‑V) for remaining legacy workloads
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, HTTP/S, SFTP)
• Experience working in 24×7 operational support or on‑call rotations
• Proficiency in automation and scripting, especially PowerShell, Bash, and CLI tools for cloud environments
• Familiarity with Infrastructure‑as‑Code (Terraform) and modern DevOps practices (CI/CD, GitOps, configuration management)

Other duties and responsibilities:

• Serve as a technical subject matter expert for cloud-based system administration, ensuring performance, reliability, and security across Azure and AWS environments
• Develop, document, communicate, and enforce infrastructure standards, cloud governance policies, and security best practices
• Deploy, configure, and maintain cloud services and supporting systems, including compute, identity, networking, storage, monitoring, and security tooling
• Monitor system performance, health, and capacity using cloud-native observability tools (LogicMonitor, CloudWatch, Log Analytics, etc.)
• Plan and execute lifecycle management, including upgrades, patching, configuration compliance, and continuous improvement
• Manage user identities, access controls, and system permissions in alignment with Zero Trust principles
• Provide expert-level support for escalated service desk and operational issues, ensuring timely resolution and root-cause analysis
• Assist in ongoing vulnerability management, remediation, and security posture improvement
• Support business continuity through cloud‑based backup, disaster recovery, and failover planning
• Provide knowledge sharing, documentation, and user education to strengthen organizational technical capability

The ideal candidate works well independently with minimal supervision, is a strong team player, eager to learn, hard-working, flexible, and able to provide quality support.

About Trinity

Trinity powers the future of life sciences commercialization through the fusion of human and artificial intelligence. By blending deep therapeutic expertise and trusted human ingenuity with a purpose-built technology platform, Trinity accelerates clarity and confidence at every step of the commercialization journey—from pre-launch to scale to loss of exclusivity. For more than 30 years, the world’s leading pharmaceutical, biotech, and medtech companies have relied on Trinity’s foresight, execution, and partnership to deliver confident product launches, decisive market advantage, and measurable patient impact. During that time, Trinity expanded from its first office in Waltham, MA to 1, 300 professionals across 14 offices and five continents, setting new industry standards in quality, responsiveness, and client partnership. For more information, visit Trinity at www.trinitylifesciences.com.

Trinity’s salary bands account for a wide range of factors that are considered in making compensation decisions including but not limited to skill sets and market demand for skills; level of experience and training; specific qualifications, performance, time in role/company, geographic location, and other business and organizational needs. A reasonable estimate of the current salary range is a minimum of $125k. In addition to your base salary, you will also be eligible for an annual discretionary performance bonus.

Trinity’s Commitment to Inclusion & Engagement (I& E)
Trinity Life Sciences is an equal opportunities employer and welcome applications from all qualified individuals. At Trinity, inclusion and engagement are at the heart of how we work and grow together. We’ve evolved from a traditional “DEI” framework to Inclusion & Engagement (I& E)—a model that moves beyond representation to focus on connection, collaboration, and shared purpose. Every role at Trinity plays a part in fostering an environment where all employees feel valued, respected, and empowered to contribute fully. By embedding I& E principles into our culture, we ensure that belonging and engagement are not standalone initiatives—they are part of how we build teams, make decisions, and deliver excellence every day. Trinity will not tolerate any form of discrimination or harassment and encourages applicants of all ages and identities. For more information about Trinity’s commitment to Inclusion and Engagement please visit Inclusion & Engagement | Culture of Belonging at Trinity Life Sciences.