Guest Service Associate (Front Desk)

The Ellery

Location: Northampton, MA 01060, US
Employment Type: FULL_TIME
Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 – Business and Financial Operations
Posted: Sunday, 27 September 2026
Valid Through: Tuesday, 27 October 2026

Job Description

The Ellery is hiring a Guest Service Associate (Front Desk) in Northampton, MA. This is a full-time position.

We're looking for someone who is friendly, dependable, detail-oriented, and genuinely enjoys hospitality. As a Guest Service Agent at The Ellery Hotel you're creating a welcoming, comfortable space that sets the tone for every guest's stay. This is a great role for someone who likes variety, meeting new people, and being part of a close-knit boutique hotel team. This position includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, breakfast and problem resolution. This is a full time position with benefits. Weekend availability is required.

Education Requirements

high school

Skills

Please see the job description for required or recommended skills.

Benefits

Please see the job description for benefits.

Apply Now

Index requested: 09/27/2026 06:33:20 • Indexed: 09/27/2026 06:33:20