Showroom Design Consultant

Posted: Saturday, 31 May 2025
Valid Thru: Monday, 30 June 2025
Index Requested on: 06/01/2025 01:13:15
Indexed on: 06/01/2025 01:13:15

Location: Burlington, MA, 01803, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

Soho Studio LLC dba TileBar is hiring!

Description:

Join Our Team at TileBar - Showroom Sales Representative (3rd Ave, Burlington, MA Showroom)

Are you passionate about design, customer experience, and closing a great sale? TileBar is growing, and we're looking for an enthusiastic, service-oriented Showroom Sales Representative to join our brand-new 3rd Ave Burlington, MA showroom.

In this dynamic, client-facing role, you'll work with a wide range of customers—from homeowners and designers to contractors and installers—providing expert guidance, personalized consultations, and curated product recommendations. You'll be part of a collaborative team and a fast-growing company that values creativity, customer satisfaction, and exceptional service.
What You'll Do

As a key member of our showroom team, your responsibilities will include:
  • Customer Engagement: Serve as the go-to expert for clients, delivering thoughtful service and timely support from start to finish.
  • Design & Consultation: Help clients bring their vision to life by creating custom room packages and recommending products tailored to their needs.
  • Product Expertise: Stay up-to-date on TileBar's product lines, industry trends, and design solutions to ensure confident, informed recommendations.
  • Sales & Order Management: Own the full sales cycle—including quoting, processing orders, and managing CRM records—while ensuring smooth fulfillment and delivery.
  • Team Collaboration: Partner with internal teams to maintain brand standards, resolve order issues, and provide a seamless customer experience.
  • Relationship Building: Cultivate long-term client relationships that drive satisfaction, loyalty, and repeat business.
  • Brand Representation: Embody TileBar's commitment to excellence in every interaction, upholding our values, image, and customer-first culture.
What You Bring

Experience & Education
  • High School diploma required; Bachelor's degree preferred.
  • 3-5 years of sales or customer service experience, ideally in a retail, design, or luxury sales setting.
  • Industry knowledge in tile, stone, furniture, textiles, or building materials is a strong plus.

Sales & Customer Focus
  • Proven ability to meet/exceed sales targets using a consultative, relationship-driven approach.
  • Strong communication skills and a passion for helping clients navigate product and design decisions.
  • Confidence in building rapport with a diverse clientele.

Product & Industry Knowledge
  • Familiarity with tile and flooring products is ideal (but not required—we'll train the right candidate).
  • A genuine interest in design, trends, and materials.

Technical & Operational Proficiency
  • Comfortable using tools like Microsoft Office (Excel, Word, Outlook, etc.).
  • Experience with CRM platforms such as Salesforce, SalesPad, or Magento is a plus.
  • Strong problem-solving skills and attention to detail for quoting and order processing.

Team & Time Management
  • Effective multitasker who thrives in a fast-paced showroom environment.
  • A collaborative team player with a proactive and positive attitude.

Other Requirements
  • Flexibility to work retail hours, including weekends and some evenings or special events.
  • Ability to lift up to 25 lbs. for product samples and showroom setup.
  • Occasional travel for training, events, or new showroom openings.
What We Offer
  • Competitive base salary + commission
  • Comprehensive benefits package
  • Generous paid time off
  • Employee discounts, referral bonuses, and wellness perks
  • The opportunity to grow with a fast-moving, design-driven company

Ready to be the face of design innovation in Burlington?
Apply now and bring your passion for people, products, and design to TileBar.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

Apply Now