Job Description

Executive Administrator

Location: Boston

On-Site: Monday–Friday, 40 hours/week

Title: Executive Administrator

Job Summary: Executive Administrator to the CEO

Join the team at Morgan Memorial Goodwill Industries, a community-based nonprofit, whose mission is to help individuals with barriers to self-sufficiency to achieve independence and dignity through work.

Work at Goodwill and make a difference in the community! We’re seeking a seasoned administrative professional who is dedicated to a career in the field and is committed to delivering high-level support with excellence, discretion, and professionalism.

The Executive Administrator to the CEO provides administrative and operational support to the Chief Executive Officer, ensuring seamless execution of day-to-day responsibilities and thoughtful planning of longer-term initiatives. In this role, the incumbent serves as a critical link between the CEO and internal/external stakeholders and must consistently demonstrate a positive demeanor, show initiative, and maintain confidentiality.

The ideal candidate will be proactive, highly organized, and adaptable in a dynamic, fast-paced environment. Strong interpersonal and communication skills are essential, along with advanced administrative and technical proficiency and is looking for a long term partnership with the organization and CEO. Exceptional attention to detail—including expert-level proofreading—will be vital to the successful execution of this role.

Key qualities for success include reliability, the ability to manage multiple priorities, flexibility, and a collaborative spirit in a team-oriented environment.

Responsibilities:

• Manage the CEO’s calendar for internal and external meetings and appointments, including Board meetings, public relations and executive team meetings.

• The incumbent is responsible for setting a welcoming tone for the Executive Office through their collaboration and interactions with all stakeholders, including members of executive leadership, Board of Directors, staff, program participants, and community leaders.
• Help prepare and ensure that necessary background materials are available to the CEO in advance of meetings.
• Review and proofread all necessary proposals, minutes, emails, correspondence and other documents prepared for the CEO’s sign-off and/or signature.
• Schedule meetings with internal and external stakeholders and act as the point person for collection and distribution of materials, attendance tracking, and follow-up.
• Manage the Board and Board committee meeting process, including advance planning to have all materials available.
• Prepare, edit, and organize all materials necessary for meetings (i.e., minutes, reports, presentations, Board Book, etc.) and ensure the CEO and other meeting participants have materials in a timely manner.
• Partner with other members of the Goodwill team, including the Executive Team and the Philanthropy/Marketing team.
• Handle travel arrangements, including booking flights, accommodation, and itineraries, when necessary.
• Support special projects, other administrative processes and strategic initiatives as needed.

QUALIFICATION REQUIREMENTS:

• Bachelor’s degree in a relevant field with minimum of five (5) years of professional experience in a comparable administrative or business support role is preferred. (An Associate’s degree plus two (2) additional years of comparable administrative support experience is an acceptable alternative.)

• Prior experience providing support to senior executives (Vice President level or higher) is required; C-Suite support experience preferred.
• Proven ability to support executives over a tenured period of time.

• Excellent organizational skills with the ability to work effectively in a fast-paced environment with changing priorities

• Demonstrated ability to handle multiple tasks simultaneously and set priorities as necessary.

• Proven experience handling assignments that involve highly sensitive or confidential matters.
• Demonstrated ability to interact effectively with contacts at all levels inside and outside the organization.
• Strong interpersonal skills with the ability to build relationships easily and exercise discretion in all conversations.
• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint. Ability and willingness to learn new software tools as the need arises.
• High attention to detail; skilled in editing and proofreading.
• Positive, professional demeanor – a sense of humor is a must.
• Position is on-site Monday – Friday, with schedule flexibility as appropriate.
• Requires acceptable results of all required background checks.

Why Join Us?

If you are interested in putting your experience and skills to use in a fast-paced environment while making a difference within the community, consider joining us at Goodwill! We offer a collaborative, team-oriented work environment and a competitive benefits package, including:

• Health, Dental and Vision Insurance
• Paid time off (Vacation, Sick, and Holidays)
• Tuition Reimbursement
• 403(b) retirement savings plan with match
• Discount at Goodwill store locations
• Free parking at headquarters