Order to Cash Team Leader

Order to Cash Team Leader

Job Description

Your Role

Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.

Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.

About You

In one of our Order to Cash Team Leader roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. You will own multi-country execution of OTC processes including credit & collections, cash application, pricing, and trade promotions setup. Ensures accurate and timely management of Customer master data, supporting local compliance and financial controls. Leads day-to-day operations with a focus on team performance, process adherence, and issue resolution. Acts as the first point of contact for operational escalations and supports continuous improvement initiatives within GBS framework.

Your responsibilities will include:

• Execute OTC processes for assigned countries, including credit & collections, cash application, pricing, and trade promotions.
• Monitor daily performance metrics and ensure timely issue resolution.
• Track and report on KPIs related to collections, pricing accuracy, and cash application.

• Ensure adherence to OTC policies and procedures.
• Participate in continuous improvement initiatives and suggest process enhancements.
• Support audit readiness and documentation for assigned processes.

To succeed in this role, you will need the following qualifications:

• Bachelor’s degree in finance, Business Administration, or related field.
• 3+ years of experience in OTC operations, preferably in a multi-country role.
• English and Spanish C1
• Strong understanding of credit & collections, cash application, and pricing processes.
• Familiarity with ERP systems (e.g., SAP) and basic reporting tools.
• Excellent communication and interpersonal skills for team coordination and stakeholder interaction.
• Detail-oriented with a proactive approach to issue resolution and compliance.

Total Benefit

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.​

• Flexible Savings and spending accounts that let you maximize health care options and stretch your dollars further when caring for yourself or dependents.
• Diverse Income protection insurance options to help protect yourself and your family in case of illness, injury or other unexpected events.
• Great support for Good Health with options for medical, dental and vision coverage—and no waiting periods or pre-existing condition restrictions, you can start work with peace of mind.
• And many more

To Be Considered

Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website

And finally, the fine print….

For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of local policies.

#Hybrid

Transparency and Fairness Go Hand in Hand.& #xa; & #xa; At Arbex, we are committed to fostering fairness, equity, and transparency in everything we do, including our recruitment practices. Whether you are already part of our team or considering joining us, you will have visibility of all the key pay and benefit elements applicable for the role. Along with a competitive pay and additional performance-based incentives (if applicable to the role) we offer a range of benefits enhancing your life, health and prosperity over time. But pay is just one part of our offering. We also offer you opportunities to grow, thrive and make an impact.& #xa; & #xa; Applicable for Poland and Slovakia: Annual Base Salary Range and the Incentive Plan (if applicable): will be communicated prior to the interview. At Arbex, we are committed to fostering fairness, equity, and transparency in everything we do, including our recruitment practices. Whether you are already part of our team or considering joining us, you will have visibility of all the key pay and benefit elements, prior to the interview. Along with a competitive pay, our positions typically offer additional performance-based incentives (if applicable to the role) we offer a range of benefits enhancing your life, health and prosperity over time. But pay is just one part of our offering. We also offer you opportunities to grow, thrive and make an impact.& #xa; & #xa; We are committed to equal pay for work of equal value and use gender-neutral criteria in determining compensation and career progression. These principles guide our approach to pay transparency.

Primary Location

Krakow Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time