Company Overview

Berkshire Residential Investments is a people-first real estate investment company who values not only the impact we make as a company, but the time we spend together in our high-performing teams. We value individual skills and perspectives to allow us to best serve our employees, investors, residents, and other stakeholders.

If you’re interested in a workplace where everyone feels empowered to bring their full, authentic selves to work each day, come join our talented and growing team at Berkshire Residential Investments. Our environment of entrepreneurial spirit, culture of expertise and our people-first approach will allow you to thrive while continuing to grow in your career.

Position Summary

The AVP, Utility/Energy Management will own and drive the Utility/Energy Management program, maintaining responsibility for oversight of property utility expenses, resident billbacks, budgeting and reporting. This position will interact with key stakeholders throughout the organization in Operations, ESG, Portfolio Management, Investments and Portfolio Performance and Analytics.

Responsibilities include, but are not limited to:

Utility Program Management

• Manage the monitoring, reporting, and analysis related to the utility/energy management program.
• Work with third-party provider(s) on provider bill payment, resident billback programs, sub-meter system maintenance, budgeting, and utility/energy related reporting. Manage third-party provider relationships to ensure Berkshire is realizing the value offered by provider services.
• Collaborate with property management team to ensure the effective administration and maximum recovery of utility costs through resident billback programs for compliance.
• Lead the team’s effective execution of the annual utility-related budgeting process.
• Handle all utility/energy management escalation issues, including those relative to provider or resident billing, and consumption issues; coordinate multiple disciplines /departments to resolve matters.
• Collaborate with ESG team to support the BerkshireTHRIVE program through reporting, analysis, and the implementation of utility-related conservation programs.
• Support the effective management of department infrastructure related to the utility/energy management program by maintaining an advanced understanding of related applications and processes.
• Participate in due diligence process for potential acquisitions, including underwriting of utility operating budgets.
• Maintain familiarity with operations reporting platforms and tools beyond immediate scope of position to ensure a holistic approach to reporting and analysis.
• Travel required (15%) including travel to corporate offices, operating assets, annual meetings, conferences and business events.
• Stay abreast of industry trends and topics relative to utility/energy management.
• Perform additional duties and tasks as assigned.

People Leadership

• Manage and develop direct reports.
• Train fellow NRES team members on platforms under areas of responsibility.
• Participate in NRES team meetings, required Berkshire training, and operations meetings as required.
• Present in National or Town Hall meetings as required.

Knowledge/Experience:

• At least seven (7) years’ experience in commercial real estate management with a focus in multi-family assets and direct responsibility for utility/energy management programs and initiatives.
• Understanding of multi-family real estate utility/energy related building systems and fundamental knowledge of their operations.
• Skilled at developing and monitoring key utility/energy management performance drivers. Demonstrated experience understanding and interpreting core financial statements with an eye towards identifying issues and trends.
• Demonstrated management skills with track record of building teams and identifying, mentoring, and growing talent in-person and virtually.
• Aptitude for organizing, prioritizing, and managing multiple priorities, using critical thinking and problem solving.
• Demonstrated multi-modal communication style that reaches every stakeholder, specifically excellent verbal, and written communications.
• Ability to communicate with and manage up to senior management.
• Collaborative working style with inclusive work and thinking behaviors, commitment to excellence in teams and work product, with a strong work ethic.
• Demonstrate emotional intelligence in high pressure and sensitive situations.
• Tenacity, patience, and perseverance to work with business deals from beginning to end of process.
• Represent the Berkshire employment brand well to candidates by seeking to understand the capabilities and insights of people with unique backgrounds, cultures, styles, and abilities.
• Maintain confidentiality of sensitive information and communications of information.
• Develop productive working relationships with all team members including internal clients and external third parties.
• Demonstrated high level of ethics and integrity with a straightforward and honest approach.

Technical/Educational Requirements:

• Bachelor’s degree required.
• Experience in leveraging complex property management and utility/energy management applications while leading a team to accomplish department objectives.
• CEM designation a plus.
• Advanced financial modeling and Excel skills required, including the ability to develop complex formulas and work with large data sets through data selection and manipulation, pivot tables, and data base concepts/tools. Experience with Power Query and Power BI a plus.
• Demonstrated ability to use and learn new technology (e.g., computers/hardware, mobile, software, cloud-based programs).
• Proficiency with computers, keyboards, monitors, and telephone headsets.
• Proficiency in Microsoft Suite of Products (e.g., Word, Outlook, Excel, Teams, Power Point).

Berkshire Residential offers an excellent benefits package, focusing on our employees’ total health and wellness. We offer programs and incentives that promote physical, mental, financial, and behavioral wellbeing both within and beyond our workplace. Please visit our Careers page for full details – and to learn more about how we value our employees.

Berkshire Residential values diversity, equity, inclusion and belonging. Berkshire is committed to providing equal opportunity in all practices, including employees and applicants for employment. We ensure that decisions affecting employees are made without regard to their race, color, creed, national origin, age, disability, gender, gender identity, sexual orientation, or any other protected status.

Education

• Bachelors or better