General Manager

Posted: Wednesday, 18 March 2026
Valid Thru: Friday, 17 April 2026
Index Requested on: 03/18/2026 08:47:46
Indexed on: 03/18/2026 08:47:46

Location: Provincetown, MA, 02657, US

Industry: Advertising and Public Relations
Occupational Category: 13-0000.00 - Business and Financial Operations
Type of Employment: FULL_TIME

AWOL Provincetown is hiring!

Description:

Hotel Operations
  • Oversee all day-to-day operations of the hotel, ensuring seamless guest experiences across all departments.
  • Maintain and elevate service standards in line with AWOL's brand and guest expectations.
  • Act as the primary on-property leader, present and engaged with guests and staff.
  • Resolve guest concerns promptly and professionally.
Team Leadership
  • Recruit, hire, train, and develop a high-performing hospitality team.
  • Foster a positive, inclusive, and collaborative workplace culture.
  • Provide coaching, performance management, and professional development for department leaders and team members.
Financial Performance
  • Manage property budgets, labor, and operating expenses to achieve financial targets.
  • Partner with revenue management and sales teams to optimize occupancy, ADR, and overall revenue performance.
  • Monitor KPIs and adjust operational strategies to improve profitability.
Property & Asset Management
  • Ensure the hotel and grounds are maintained to the highest standards of cleanliness and presentation.
  • Coordinate with maintenance teams to address preventative and reactive property needs.
  • Protect and enhance the value of the hotel asset.
Community & Brand Representation
  • Serve as a brand ambassador for AWOL within the Provincetown community.
  • Build relationships with local partners, businesses, and tourism organizations.
  • Support marketing initiatives, events, and partnerships that strengthen the hotel's presence in the market.

Responsibilities:

Please review the job description.

Educational requirements:

  • high school

Desired Skills:

Please see the job description for required or recommended skills.

Benefits:

Please see the job description for benefits.

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