The Senior Project Manager is responsible for all phases of client implementations, including scope definition, planning & scheduling, budgets, communications, and resources. They understand these project phases well and can guide less-senior Project Managers in their work to be successful. The Senior Project Manager will perform some Business Analysis in this role. The Senior Project Manager will work closely with clients, Access team members, and the Director to ensure success of projects and the overall Professional Services program.

Primary Functions:

• Develop and manage detailed project plans, plan templates, and holistic risk management strategies
• Manage multiple projects, typically the larger and more complex projects, which may entail multiple change management challenges
• Up to 10% of role will include Business Analysis; the Project Manager will also oversee, influence, and provide direction to other team members performing Business Analysis
• Assisting with project oversight and project performance reviews
• Demonstrated ability to turn around troubled projects
• Influence and provide direction in project management
• Facilitate, internally and externally, all implementation services including Data Conversion, Application Configuration, Report Writing, Quality Control, Installation, Development, Integration and Training
• Successfully lead team members outside of Professional Services where little formal authority exists
• Operate effectively within a large, matrixed organization, building cross team relationships through trust, respect, and accountability
• Set and achieve personal and project objectives, ensuring a high degree of performance and resulting in extremely positive client satisfaction
• Provide standard reports to the client and statistical/analytical reports to leadership, also inspects for areas for improvement within the team and puts improvement ideas into action
• Manage project/program expenditures including budgeting, billing, and forecasting
• Embodies continuous improvement of project management processes and practices
• Passionate driver of positive change and is a change champion
• Assist with sales proposals and business development activities
• Above all else, demonstrates integrity of word, mind, and action

Secondary Functions

• Mentors other team members to improve their documentation and project tool skills
• Duties, responsibilities and activities may change at the direction of leadership
• Able to travel to client locations when needed

Education and Years of Experience

• Degree in Computer Science or relevant discipline
• 7 years of relevant experience as a client-facing project manager for enterprise software implementations
• PMP® or equivalent designation
• Equivalent combination of training and experience will be considered

Knowledge, Skills and Abilities

• Sound knowledge of project management methodology and tools used for software implementation services
• Knowledge of the full software development lifecycle
• Excellent documentation skills, including expertise with a Project Management Tool
• Excellent leadership skills with a take-charge, can-do approach
• Good understanding of relevant organizational change management issues
• Ability to effectively set and manage expectations and influence discussions
• Ability to execute on decisions using sound decision-making skills and judgment abilities
• Superior interpersonal, communication, and time management skills

Physical requirements (lifting, etc.):

• Standard office environment
• Ability to work flexible work hours to meet operational demands
• Local, national and/or international business travel is required

All qualified applicants will receive consideration for employment. EEO/AA/Minorities/Females/Disabled/Vets