Barista

POSITION SUMMARY The barista is responsible for preparing and serving coffee and other beverages to customers and guests in a timely manner. LOCATION: Nantucket, MA PRIMARY RESPONSIBILITIES/ESSENTIAL FUNCTIONS Greeting customers in a friendly manner and taking food and drink orders. Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks. Preparing and serving food items such as donuts and pastries. Answering customers' questions about menu choices. Promoting and recommending menu options to customers. Taking payment from customers and hotel guests. Tracking and ordering inventory for cafe and beverage supplies. Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and alerting management to needed repairs. Keeping the work environment and seating area clean, sanitary and organized. Responding to and resolving customer concerns or complaints.