Do you want a job with a purpose?

And do you want to make healthcare safer, better and more reliable?

Join our Team!

The primary platform for delivery is Microsoft Dynamics D365

Responsibilities:

• Provide end user support for D365 related support tickets and triage cases for escalation to 3rd party service provider.
• Partner with business key users to support system configuration, data setup and maintenance activities.
• Capture requests for changes and enhancements and document business requirement.
• Provide guidance and training to end users as required.
• Assist in the preparation of user guides to assist training and issue resolution.
• Support delivery activities by creating necessary change control documents, and testing changes prior to deployment. Assist technical teams in D365 system analysis, trouble shooting and configuration.
• Participate in data management activities with relevant data owners and stakeholders.
• Continuously identify areas for system improvement and optimization, and provide recommendations to the business stakeholders.

Requirements - Qualifications:

• 3 years experience working with Dynamics AX 2009 / 2012 / Microsoft Dynamics 365 with minimum 1 year experience in D365 F& O.
• ERP experience in finance area. Experience with integrations for treasury, travel expenses or vendor invoice scanning are a plus.
• Experience with the full development lifecycle, including requirements capture, analysis, design, test, documentation, maintenance, and configuration management.
• Strong understanding of controlling and accounting principles
• Excellent team player and communicator, with ability to create collaborative relationships with business stakeholders at all levels.
• Excellent written and oral communication skills
• Ability to communicate technical aspects to non-technical shareholders
• Strong communication skills, fluent English, spoken and written is essential. Knowledge of German, French or Italian is an asset.

Desired Certifications:

• Microsoft Dynamics AX 2012/D365 experience (certification is a plus)
• Bachelor’s Degree in Computer Science (Applications), Engineering, Math, Science, Technology, or related field