About Us
Korn Ferry is a global consulting firm that powers performance. We unlock the potential in your people and unleash transformation across your business-synchronizing strategy, operations, and talent to accelerate performance, fuel growth, and inspire a legacy of change. That's why the world's most forward-thinking companies across every major industry turn to us-for a shared commitment to lasting impact and the bold ambition to Be More Than.
Korn Ferry Digital is a scaled product business unit within Korn Ferry that develops and sells our suite of talent products and HR technology, supporting clients across six solution areas:
- Organizational Strategy
- Assessment and Succession
- Talent Acquisition
- Leadership and Professional Development
- Sales and Service
- Total Rewards
Job description
KORN FERRY DIGITALKorn Ferry Digital is based on a world-class, integrated platform granting clients direct access to our proprietary data, insights, and analytics. Clients benefit from a unified talent framework and language across the enterprise. Our suite of products drives organizational performance by connecting people to strategy through over 5, 000 success profiles-informed by extensive research on exceptional performance.
This integrated platform draws from the most comprehensive and up-to-date people and organization databases globally. It dismantles organizational and HR silos by fostering communication in a common talent language. With over 69 million assessments taken, pay benchmarking data from over 25, 000 companies and engagement data from 8 million employees, Korn Ferry Digital empowers organizations to thrive.
Opportunity to Enhance Your Career - It's about Exceeding Your Potential.We're excited to welcome a
Program Manager who will play a pivotal role in driving the global rollout of our integrated/'built on' products and services (primarily Workday and SAP related), ensuring consistent best-practice delivery across teams. This role involves managing complex projects with multiple workstreams & stakeholder groups, including technology teams, and is ideal for someone with program management experience in SaaS environments.
Key Responsibilities: Project Leadership & Management- Lead overall project management for complex, multiple workstream/solution engagements, ensuring successful delivery of all client commitments.
- Set up and manage comprehensive project plans and timelines across multiple workstreams.
- Direct and motivate the project team, including consultants, analysts, and support staff.
- Define and agree on team roles and responsibilities.
- Ensure effective use of resources and initiate corrective actions when needed.
- Maintain accountability for project profitability, budget tracking, and invoice preparation.
Client & Stakeholder Coordination- Act as the central coordinator for all client communications and deliverables, including with senior client stakeholders up to C-Suite.
- Manage client expectations and project scope, addressing scope creep proactively.
- Liaise with all project stakeholders to ensure alignment and project integrity.
- Identify and communicate upsell opportunities to the commercial or lead consultant.
Communication & Documentation- Schedule and facilitate internal and external meetings, balancing consensus-building with decision-making.
- Produce and maintain consistent project documentation, including status reports and communication cascades.
- Document and share meeting outcomes, actions, and follow-up items.
Risk, Quality & Assurance- Identify, manage, and communicate project risks, implementing contingency plans as needed.
- Define and implement a quality strategy in collaboration with the project team.
- Provide quality assurance oversight throughout the project lifecycle.
Project Closure & Continuous Improvement- Prepare project closure documentation and conduct debriefs.
- Document and communicate lessons learned and follow-on actions.
Sales & Operational Support- Support internal teams with pilot execution and operational scoping.
- Contribute to the sales process as needed.
Professional Experience/Qualifications: - 10+ years of experience in project management with an understanding of business and effective management practices. Project Management Certification a plus
- Experience with complex project management / implementations of SaaS / HCM (preferably Workday or SAP) platforms.
- Advanced proficiency in MS Office and Project planning tools e.g. Smartsheets
- High detail orientation with the ability to see the big picture
- Strong critical thinking and creative problem-solving skills
- Excellent interpersonal skills to build relationships with cross-functional and remote teams, at all levels of the organization, both internally and with clients
- Excellent organizational and follow-through skills; able to prioritize and manage many simultaneous tasks and priorities
- Ability to influence people and resources to ensure timely completion of tasks that meet quality standards
- Willingness to adhere to established processes while keeping an eye for opportunities to improve or develop processes, structures, and systems
- Business skills and aptitudes necessary to accurately manage project budget, monitor expenses, and ensure accurate invoicing and collections
Education: - Bachelor's degree in a related field
Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.Internal Mobility at Korn FerryIf you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.
Korn Ferry is an Equal Employment Opportunity EmployerAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.
Please see the job description for required or recommended skills.
Please see the job description for benefits.