Responsibilities & Duties:
- Collaborate with clients to understand their business needs and requirements, and provide consultation on how the software applications can meet those needs effectively.
- Design and configure software solutions based on client requirements.
- Give insight on best practices and take part in our process improvement cycles.
- Maintain the ongoing maintenance and administration of software applications, including software updates, patches, and enhancements.
- Build and maintain effective relationships with clients, partners, vendors, and internal team members.

Requirements:
- Education in Information Technology, Business, or a related field.
- Proven experience in software configuration, customization, and user training.
- Experience working in a cross-functional team environment, collaborating with sales, support, and development teams.
- Excellent communication and interpersonal skills.
- Proven problem-solving and analytical abilities, with a proactive and solution-oriented mindset.