At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https: //www.jnj.com

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Johnson & Johnson Orthopaedics MedTech is currently seeking a Clinical Specialist to join our Joints Team in the Kent and South East London Area

Johnson & Johnson Orthopaedics is part of Johnson & Johnson and the largest, most innovative and comprehensive orthopaedic and neurological business in the world. J& J Orthopaedics offer an unparalleled breadth and depth of products, services and programs in the areas of joint reconstruction, trauma, spine, sports medicine, neurological, craniomaxillofacial, power tools and biomaterials.

Clinical Specialists are responsible for maintaining an existing customer base and developing sales in strategic accounts across a number of UK sales territories. In this role, you will become an integral part of the sales team by providing support to a number of territory managers in servicing their customers and accounts.

What you will be doing:

Timely completion of business reporting and administration as required by RBM/Internal Stakeholders

• Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct

• Provide in theatre support to consultants and nursing staff regarding the use of products
• Provide accurate information regarding all products and their indications (i.e. surgical techniques) for use to orthopaedic consultants and nursing staff
• Provide first class service and seamless supply to customers including training, stock checks, timely deliveries and supporting the theatre team to ensure the operation proceeds successfully
• Assist in the promotion/correct use of J& J Orthopaedics products through regular, organised customer education meetings and training sessions
• Develop business opportunities across the portfolio in Key Focus Accounts, communicate to the Territory Manager, and assist in the successful conversion of these business opportunities
• Provide support to J& J Orthopaedics Medical Education Events
• Achieve Business goals in line with CREDO Values
• Promote use of portfolio and services to Orthopaedic Surgeons, Theatre Staff
• Maintain and Grow the business as defined by the individual business plan and Key Opinion Leader targets
• Proactively build and develop relationships with Clinical stakeholders
• Develop a portfolio of territory Key Opinion Leaders across the product portfolio
• Cover surgical cases as required to support regional colleagues

• Experience of orthopaedics/sports medicine / Working Knowledge of Theatre Environment
• Relevant experience in health sciences/anatomy and/or arthroscopy Clinical qualification, e.g. ODP, RGN, Physiotherapy
• Working knowledge of NHS and recent changes, good commercial drive and acumen.
• A degree in science/sports science discipline/business/technology would be a plus.

Skills and Aptitudes:

• Good interpersonal skills
• Excellent communication and team-working skills
• Strong sense of urgency to respond to customer needs, and ability to work on own initiative
• Excellent organisational skills, plan workload and prioritise effectively
• Computer Literacy & Management of CRM System
• Good Presentation skills
• Ability to deal with change
• Positive outlook
• Dynamic, enthusiastic and hard-working individual
• Proactive - anticipates problems and shows initiative for problem-solving and generating new ideas
• Trustworthy - able to deal with confidential information in an appropriate and sensitive way
• Flexible - willing to work the hours required for the successful completion of tasks
• Resilient -able to deal with a challenging, and fast paced environment.

Who you will be working with:

External Customers

• Orthopaedic Surgeons
• Theatre Staff
• EBME
• Hospital Clerical/Administrative Staff

Internal Customers

• Sales
• Marketing
• Commercial
• HR
• Medical Education
• Supply Chain/Logistics
• IT
• Administrative/Clerical Support
• Presentations in Hospital Meetings and Exhibitions
• Effective use of company CRM system
• Timely completion of business reporting and administration as required by RBM/Internal Stakeholders
• Adherence in full to Johnson & Johnson HCC Standards, and standards of Business Conduct